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唧唧堂:MSOM 制造与服务运营管理2020年11-12月论文摘要10篇

唧唧堂  · 公众号  ·  · 2021-02-04 23:51

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解析作者 | 唧唧堂管理学研究小组: 赵大头
审校 | 唧唧堂管理学研究小组: 明月奴
推送编辑 | 悠悠



1、促进太阳能电池板投资:上网电价与退税政策



问题定义:政府采取了各种补贴政策,以促进对屋顶太阳能电池板等可再生能源的投资。德国政府采用上网电价政策,为家庭所产生的每单位电能提供有保证的付款方式。相比之下,美国政府采用减税政策,降低了初始投资成本,并且家庭获得了发电的零售价。在本文中,我们从政府的角度研究了有利于一项政策而不是另一项政策的关键实际因素。这些因素是发电效率的异质性,电价的可变性和投资成本的可变性。学术意义:与以往有关上网电价补贴和退税政策的文献不同,我们关注可变性对家庭投资时机的影响。考虑到效率的异质性,我们确定了政府管理家庭总投资的最佳政策。方法:我们考虑了一个无限水平,连续时间的模型,在该模型中,政府首先采取行动,并宣布征收上网电价或退税。然后,每个家庭动态地决定是否以及何时投资一块太阳能电池板。政府的目标是使补贴政策的预期价值最大化,即太阳能电池板投资的社会效益与补贴成本之间的时间差。结果:我们描述了家庭投资决策的时机和政府的最佳补贴参数。我们确定哪些实际因素有利于实行上网电价补贴或退税政策。政策含义:我们的结果表明,在电价高度不确定的情况下,政府应优先考虑上网电价政策。从直觉上讲,上网电价政策消除了价格波动。因此,它消除了投资中的战略延迟。如果住户的发电效率不均,投资成本变化很大,或者价格和成本不确定性正相关,则应采用退税政策。


Problem definition: Governments have adopted various subsidy policies to promote investment in renewable energy sources such as rooftop solar panels. The German government uses a feed-in-tariff policy that provides a guaranteed stream of payments for each unit of electricity generated by a household. In contrast, the U.S. government uses a tax-rebate policy that reduces the initial investment cost, and the household receives the retail price for the generated electricity. In this paper, we study the key practical factors that favor one policy over the other from the perspective of the government. These factors are the heterogeneity in the generating efficiency, the variability in the electricity price, and the variability in the investment cost. Academic relevance: Unlike the previous literature on the feed-in-tariff and tax-rebate policies, we focus on the effects of variability on a household's investment timing. We identify the optimal policy for the government to manage the aggregate household investment, accounting for the heterogeneity in efficiency. Methodology: We consider an infinite-horizon, continuous-time model where the government moves first and announces either a feed-in tariff or a tax rebate. Then each household dynamically decides if and when to invest in a unit of solar panels. The objective of the government is to maximize the expected value of a subsidy policy, that is, the difference between the societal benefit of solar panel investments and the subsidy cost over time. Results: We characterize the timing of the investment decision of the households and the optimal subsidy parameters for the government. We identify which practical factors favor the feed-in-tariff or the tax-rebate policy. Policy implications: Our results suggest that a government should prefer the feed-in-tariff policy when the electricity price is highly uncertain. Intuitively, feed-in-tariff policy eliminates the price variability; thus, it removes the strategic delay in the investment. The tax-rebate policy should be adopted if the households are heterogeneous in generating efficiency, if the investment cost is highly variable, or if the price and cost uncertainty are positively correlated.


参考文献:Babich, V., et al. (2020). "Promoting Solar Panel Investments: Feed-in-Tariff vs. Tax-Rebate Policies." M&Som-Manufacturing & Service Operations Management 22(6): 1148-1164.



2、对社会负责的供应链中的供应商集中度和审计优先级


问题定义:具有社会责任感的供应网络中的一个关键问题如下:当公司审核其部分而非全部供应商时,供应商的集中度(即他们所供应的公司数量)如何影响从企业的角度来看,他们的审计优先级如何?为了进行调查,我们考虑一个由两个公司和三个供应商组成的装配网络。每家公司都有一个独立的供应商为该公司提供唯一的产品,以及一个普通的供应商为这家公司提供产品。学术/实践相关性:大多数供应网络的特征是,公司从多个供应商那里采购货源,并且为多个公司提供服务的供应商,因此导致供应商的中心地位不同。在这样的网络中,由于供应商不遵守对社会负责的做法而引起的任何负面宣传,例如雇用童工,不安全的工作条件以及过度的污染,都可能严重损害购买公司的声誉。为了减轻这种影响,尽管资源和时间方面的考虑通常会限制公司可以审核的供应商数量,但公司会先行审核供应商。因此,了解供应商的程度中心性对公司审核他们的优先级的影响就变得很重要。方法论:博弈论分析。结果:尽管两家公司之间的竞争有利于公司的总利润,但它们之间的下游竞争使他们远离了对中心性较高的供应商(即普通供应商)进行均衡审计的事实。我们表明,当公司合作(通过稳定的联盟)共同审核供应商并以公平的方式分担审核成本时,这种低效率得到了纠正。我们还确定了联合审核可改善社会福利的条件。对管理的影响:我们有两个主要信息:(i)个人激励措施可能导致公司降低对结构上重要的供应商的审计的优先级,这是效率低下的;(ii)联合审核的做法可以纠正这种低效率的情况。


Problem definition: A key question in socially responsible supply networks is as follows: When firms audit some, but not all, of their respective suppliers, how do the degree centralities of the suppliers (i.e., the number of firms to which they supply) affect their auditing priority from the viewpoint of the firms? To investigate, we consider an assembly network consisting of two firms and three suppliers; each firm has one independent supplier that uniquely supplies to that firm and one common supplier that supplies to both. Academic/practical relevance: Most supply networks are characterized by firms that source from multiple suppliers and suppliers that serve multiple firms, thus resulting in suppliers who differ in their degree centrality. In such networks, any negative publicity from suppliers' noncompliance with socially responsible practices-for example, employment of child labor, unsafe working conditions, and excessive pollution-can significantly damage the reputation of the buying firms. To mitigate this impact, firms preemptively audit suppliers although resource and time considerations typically restrict the number of suppliers a firm can audit. Consequently, it becomes important to understand the impact of the degree centralities of the suppliers on the priority with which firms audit them. Methodology: Game-theoretic analysis. Results: Downstream competition between the firms drives them away from auditing the supplier with higher centrality, that is, the common supplier, in equilibrium, despite the fact that auditing this supplier is better for the aggregate profit of the firms. We show that this inefficiency is corrected when the firms cooperate (via a stable coalition) to jointly audit the suppliers and share the auditing cost in a fair manner. We also identify conditions under which joint auditing improves social welfare. Managerial implications: We have two main messages: (i) individual incentives can lead firms to deprioritize the auditing of structurally important suppliers, which is inefficient; (ii) the practice of joint auditing can correct this inefficiency.


参考文献:Chen, J. Y., et al. (2020). "Supplier Centrality and Auditing Priority in Socially Responsible Supply Chains." M&Som-Manufacturing & Service Operations Management 22(6): 1199-1214.


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3 、在供应商-审计员合谋下负责任的采购


问题定义:尽管全球品牌在新兴经济体中的采购成本较低,但由于供应商不遵守环境和劳工标准,它们也面临着严重的品牌和声誉风险。这样的供应商问题可以被视为与产品的来源和生产方式有关的过程质量问题。学术/实践相关性:解决此问题是许多跨国公司负责任的采购计划的关键组成部分。一种常见的方法是使用审核作为辅助供应商筛选机制。但是,在执法不严的地区,不道德,不合规的供应商可能会试图贿赂不道德的审核员以通过审核。这样的供应商-审计人员串通会损害审计的完整性,并削弱其有效性。方法:在本文中,我们开发了一个博弈模型来研究供应商-审计师合谋对负责任采购中买方审计和合同策略的影响,以及有助于减少合谋的各种驱动因素。结果:我们证明买方的均衡合同策略是一种闭门合同,根据合谋风险水平,采取三种不同形式。我们还定义并分析了供应商与审计师合谋造成的筛选错误和社会效率损失。通过比较第三方审计和内部审计之间的成本和消除串通的权衡,我们解释了为什么许多全球品牌完全依赖第三方审计,并为位于高风险国家的供应商设置更高的过程质量要求。我们的见解的稳健性通过两个模型扩展得到验证:一个涉及额外的供应商审核成本,另一个允许在审核前改善供应商过程质量。管理启示:这些模型洞见为当前负责采购的供应商审计实践提供了有用的理论支持和基线指导。我们的扩展模型分析进一步表明,全球品牌游说地方政府加大对合谋行为的惩罚力度,以及提升位于高风险国家的第三方审计师的道德水平,具有重要意义。


Problem definition: Although they enjoy low costs in sourcing from emerging economies, global brands also face serious brand and reputation risks from their suppliers' noncompliance with environmental and labor standards. Such a supplier problem can be viewed as a process quality problem concerning how products are sourced and produced. Academic/practical relevance: Addressing this problem is a key component of many global companies' responsible sourcing programs. A common approach is to use an audit as an auxiliary supplier screening mechanism. However, in regions with lax law enforcement, an unethical, noncomplying supplier may attempt to bribe an unethical auditor to pass the audit. Such supplier-auditor collusion compromises the integrity of the audit and weakens its effectiveness. Methodology: In this paper, we develop a game-theoretical model to study the effect of supplier-auditor collusion on the buyer's auditing and contracting strategy in responsible sourcing, as well as various driving factors that help reduce collusion. Results: We show that the buyer's equilibrium contracting strategy is a shutout contract that takes three different forms, depending on the collusion risk level. We also define and analyze the screening errors and social efficiency loss caused by supplier-auditor collusion. By comparing the cost versus collusion elimination trade-off between a third-party audit and an in-house audit, we offer explanations for why many global brands fully rely on third-party audits and set higher process quality requirements for suppliers located in high-risk countries. The robustness of our insights is verified by two model extensions: one involving additional supplier audit cost and the other allowing for supplier process quality improvement before audit. Managerial implications: These model insights provide useful theoretical support and baseline guidance for the current supplier audit practices in responsible sourcing. Our extended model analysis further demonstrates the importance for global brands to lobby local governments to increase collusion penalties and to promote the ethical level of the third-party auditors located in high-risk countries.


参考文献:Chen, L., et al. (2020). "Responsible Sourcing Under Supplier-Auditor Collusion." M&Som-Manufacturing & Service Operations Management 22(6): 1234-1250.



4 、在具有外部性的市场中管理社会责任的合作方法


问题定义:本文研究了公司在管理供应商违反社会责任方面的两种合作方法:共同审计共同的供应商(联合审计)和与其他公司共享独立的审计结果(审计共享)。我们在具有外部性和大量公司的市场中研究此问题。学术/实践上的相关性:众多公司在全球范围内采购其材料和零件,因此在很多情况下,海外供应商违反安全,劳工或环境标准。从某种意义上说,一个公司的违规会影响同一市场中的其他公司,因此这些违规具有外部性。尚不清楚这种外部性如何影响竞争企业的合作动机以及这种合作的有效性。方法论:我们以分区函数形式基于合作博弈开发模型,这使我们能够分析市场中大量公司的竞争和合作互动。结果:尽管由于担心损害竞争优势而一直担心合作,但是当一家公司可能因他人违规而受到损害时,即负外部性很高时,公司就有动机合作管理其供应商。但是,两种合作方式都不一定能提高社会责任感,特别是当一个公司可以从其他人的违法行为中受益时,即积极的外部性很高。最后,即使在进行个人审核之前未达成合作协议,也可以通过激励公司在适当设计的机制下与他人共享私人审核结果来提高社会责任感。对管理的影响:认真评估与违反社会责任相关的外部性,是成功进行联合审核和共享审核的关键。尽管企业在某些情况下会自愿合作,但在有益的情况下,政府机构或行业协会应在其他情况下进行干预以激发合作。此外,必须谨慎监控制造商的审核工作,尤其是在竞争激烈且消费者容易更换品牌的市场中采用合作方式时。


Problem definition: This paper studies two cooperative approaches of firms in managing social responsibility violations of their supplier: auditing a common supplier jointly (joint auditing) and sharing independent audit results with other firms (audit sharing). We study this problem in a market with externalities and a large number of firms. Academic/practical relevance: With numerous firms procuring their materials and parts worldwide, there are many cases in which overseas suppliers violate safety, labor, or environmental standards. Those violations have externalities in the sense that one firm's violation affects other firms in the same market. It is not clear how such externalities affect competing firms' incentives to cooperate and the effectiveness of such cooperation. Methodology: We develop a model based on a cooperative game in partition function form, which enables us to analyze the competitive and cooperative interactions of a large number of firms in a market. Results: Although there has been concern about cooperation for fear of compromising a competitive advantage, firms have incentives to cooperate in managing their suppliers when one firm can be hurt by others' violations, that is, the negative externality is high. However, neither cooperative approach necessarily improves social responsibility, especially when one firm can benefit from others' violations, that is, the positive externality is high. Finally, even if agreement is not reached for cooperation before conducting individual audits, social responsibility can still be improved by incentivizing firms to share their private audit results with others under a properly designed mechanism. Managerial implications: The careful assessment of the externalities associated with social responsibility violations is a key to the success of joint auditing and audit sharing. Although firms cooperate voluntarily in some cases, a government agency or an industry association should intervene in other cases to motivate cooperation if it is beneficial. In addition, caution must be taken to monitor manufacturers' audit efforts, especially when cooperative approaches are implemented in the market where competition is fierce and consumers switch brands easily.


参考文献:Fang, X. and S. H. Cho (2020). "Cooperative Approaches to Managing Social Responsibility in a Market with Externalities." M&Som-Manufacturing & Service Operations Management 22(6): 1215-1233.



5、显示供应商清单?在能力与责任之间进行权衡


问题定义:在什么条件下以及通过承诺公开其供应商列表和/或终止供应商的身份和违规行为,购买公司如何增加其预期利润和供应商责任?学术/实践上的相关性:本文为运营管理文献中的最新趋势做出了贡献,涉及各种透明度如何影响供应链中的社会和环境责任。实际上,公司承受着发布其供应商名单和违反供应商的压力,并且有些公司开始这样做。本文可以帮助指导他们的决策。方法论:方法论是博弈论。结果:本文显示了购买公司如何利用透明度来奖励供应商为消除社会或环境违规行为而付出的努力。通过发布其供应商清单,购买公司可以表明供应商负责,并为该供应商带来可盈利的新业务。但是,由此导致的对供应商稀缺产能的竞争可能导致购买公司获得更少的单位或支付更高的价格。我们确定了采购公司应承诺发布其供应商清单的条件以及采购公司还应帮助供应商降低成本或扩大产能的条件。此外,本文还说明了购买公司如何通过警告其他购买公司不要从该供应商处采购来使用透明性惩罚供应商的责任。这样做可以增加供应商的责任心,并可以筛选出已知违反责任的供应商,从而增加购买公司的预期利润。如果供应商不确定是否违反规定(例如,可能导致火灾的错误电线),则两种透明形式可以互补。对管理的影响:采购公司应将透明度视为缓解其供应链中的社会和环境违规行为的潜在获利方法。


Problem definition: Under what conditions and how can a buying firm, by committing to publish a list of its suppliers and/or the identities and violations of terminated suppliers, increase its expected profit and supplier responsibility? Academic/practical relevance: This paper contributes to a recent thrust in the operations-management literature on how various sorts of transparency influence social and environmental responsibility in a supply chain. In practice, companies are under pressure to publish their supplier lists and suppliers' violations, and some are beginning to do so. This paper could help guide their decisions. Methodology: The methodology is game theory. Results: This paper shows how a buying firm can use transparency to reward a supplier for responsibility effort to eliminate social or environmental violations. By publishing its supplier list, the buying firm can signal that a supplier is responsible and generate profitable new business for the supplier. However, the resulting competition for the supplier's scarce capacity could cause the buying firm to obtain fewer units or pay a higher price. We identify the conditions under which a buying firm should commit to publish its supplier list and conditions under which the buying firm should also help a supplier with cost reduction or capacity expansion. In addition, the paper shows how a buying firm can use transparency to punish a supplier for a responsibility violation-by warning other buying firms not to source from that supplier. Commitment to do so increases the supplier's responsibility effort and can screen out a supplier with a known responsibility violation, thereby increasing a buying firm's expected profit. If the supplier is uncertain whether it has a violation (e.g., faulty electrical wiring likely to cause a fire), then the two forms of transparency can be complementary. Managerial implications: Buying firms should consider transparency as a potentially profitable approach to mitigating social and environmental violations in their supply chains.


参考文献:Kalkanci, B. and E. L. Plambeck (2020). "Reveal the Supplier List? A Trade-off in Capacity vs. Responsibility." M&Som-Manufacturing & Service Operations Management 22(6): 1251-1267.


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6、在不完全可见的情况下激发供应商的社会责任


问题定义:我们研究了当企业无法完全遵守供应商的社会责任实践时,利润驱动型企业(she)如何激发供应商(he)更好的社会责任实践。我们专注于公司对供应商SR能力的投资。为了捕捉消费者需求的影响,我们考虑了公司或第三方可能披露的SR信息。学术/实践相关性:大多数公司对其供应商的SR实践的可见度有限。然而,关于不完全可见的企业应该如何(i)投资改善供应商的SR实践和(ii)向消费者披露SR信息的研究很少。我们要解决这一差距。方法:我们建立了一个信息不对称的博弈论模型来研究一个供应商和一个企业的供应链。该公司是在不完全了解供应商当前SR做法的情况下做出投资决定的。我们分析和比较两种设置:公司不披露与她披露SR信息给消费者。结果:如果企业观察到的信息表明供应商当前的SR实践是差的(好的),那么企业应该在供应商的能力上投入高(低)的金额。当披露(而不是不披露)时,她应该总是更积极地投资。这种更积极的策略确保了更好的供应商SR实践在披露之下。当选择披露或不披露时,当供应商当前的SR做法似乎比较平均时,公司很可能倾向于不披露。对管理的影响:(i)更大的可见度有助于公司更好地根据需要的支持水平调整其投资。(ii)能见度的提高也使公司在她的披露中更加“真实”,而增加的第三方审查使她更加“谨慎”。(iii)当供应商目前的做法似乎比较平均时,强制披露对SR是最有利的。


Problem definition: We examine how a profit-driven firm (she) can motivate better social responsibility (SR) practices by a supplier (he) when these practices cannot be perfectly observed by the firm. We focus on the firm's investment in the supplier's SR capabilities. To capture the influence of consumer demands, we incorporate the potential for SR information to be disclosed by the firm or revealed by a third party. Academic/practical relevance: Most firms have limited visibility into the SR practices of their suppliers. However, there is little research on how a firm under incomplete visibility should (i) invest to improve a supplier's SR practices and (ii) disclose SR information to consumers. We address this gap. Methodology: We develop a game-theoretic model with asymmetric information to study a supply chain with one supplier and one firm. The firm makes her investment decision given incomplete information about the supplier's current SR practices. We analyze and compare two settings: the firm does not disclose versus she discloses SR information to the consumers. Results: The firm should invest a high (low) amount in the supplier's capabilities if the information she observes suggests the supplier's current SR practices are poor (good). She should always be more aggressive with her investment when disclosing (versus not disclosing). This more aggressive strategy ensures better supplier SR practices under disclosure. When choosing between disclosing and not disclosing, the firm most likely prefers not to disclose when the supplier's current SR practices seem to be average. Managerial implications: (i) Greater visibility helps the firm to better tailor her investment to the level of support needed. (ii) Better visibility also makes the firm more "truthful" in her disclosure, whereas increased third-party scrutiny makes her more "cautious." (iii) Mandating disclosure is most beneficial for SR when the suppliers' current practices seem to be average.


参考文献:Kraft, T., et al. (2020). "Motivating Supplier Social Responsibility Under Incomplete Visibility." M&Som-Manufacturing & Service Operations Management 22(6): 1268-1286.



7、在联合生产技术下设计可持续产品


问题定义:制造商采用外在质量分布的原材料,分别使用质量高于或低于既定标准的材料制成传统产品和副产品。市场由传统的消费者(他们只愿意为产品的消费价值支付)和一些具有环保意识(即绿色)的消费者组成,他们还重视产品的材料保护。在这种情况下,我们研究了公司对其联产品的最优设计,即其质量和价格决策。学术/实践上的相关性:泰勒·吉茨(Taylor Guitars)等公司以新兴的面向保护的商业实践为动力,我们的研究告知资源依赖型公司是否以及如何设计产品线以利用副产品的环境价值。我们的发现还对保护自然资源产生了重要的政策含义。方法:我们将公司的挑战作为约束的优化问题制定和解决,并辅以广泛的敏感性分析和稳健性测试。结果:当材料成本处于中间水平且消费者没有足够的绿色环保时,企业应在不利用其环境价值的情况下定位副产品。否则,公司应通过从绿色消费者那里获取其环境价值来对副产品进行定位,在这种情况下,该公司可以通过战略性地放弃一些传统消费者,使他们的需求无法得到满足。对管理的影响:物料供应的配额和税收通常是政策的替代品。绿色市场可能会无意中导致更高的资源消耗和浪费。配额可以减轻这种不利影响。


Problem definition: A manufacturer takes raw material with an exogenous quality distribution to make a traditional product and a coproduct using material of quality above and below a well-established standard, respectively. The market consists of traditional consumers, who are only willing to pay for a product's consumption value, and some environmentally conscious (i.e., green) consumers, who additionally value the product's material conservation. In this context, we study the firm's optimal design of its coproduct, that is, its quality and price decisions. Academic/practical relevance: Motivated by emerging conservation-oriented business practices exemplified by companies such as Taylor Guitars, our study informs resource-dependent firms whether and how to design their product line to leverage a coproduct's environmental value. Our findings also yield important policy implications regarding the conservation of natural resources. Methodology: We formulate and solve the firm's challenge as a constrained optimization problem, supplemented with extensive sensitivity analyses and robustness tests. Results: When the material cost is intermediate and consumers are not sufficiently green, the firm should position the coproduct without exploiting its environmental value. Otherwise, the firm should position the coproduct by extracting its environmental value from green consumers, in which case the firm may strategically abandon some traditional consumers by leaving their demand unfulfilled. Managerial implications: Quotas and taxation on material supply in general act as policy substitutes. A greener market may inadvertently result in higher resource consumption and waste. Quotas can mitigate such adverse effects.


参考文献:Lin, Y. T., et al. (2020). "Designing Sustainable Products Under Coproduction Technology." M&Som-Manufacturing & Service Operations Management 22(6): 1181-1198.


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8、包容性制造:工作整合社会企业中残疾多样性对生产率的影响


问题定义:本研究考察了在工作整合的社会企业背景下,残疾多样性对服装制造团队生产力的影响。对残疾多样性的两种措施进行了研究:在一条生产线上就业的残疾类别的数量和在服装生产线上就业的工人的残疾类别分布的均匀性。学术/实践的相关性:该问题具有学术和实践的相关性。从学术的角度来看,目前的文献没有研究利用微数据雇用残疾人的含义及其对生产力的影响。这个问题也有实际意义,因为它与最近管理层在组织中雇用残疾人的兴趣有关。据统计,只有35%的残疾人从事某种形式的重要全职工作。方法:本研究采用面板回归分析,利用服装生产单元的多年详细数据,检验生产线上工人的残疾多样性(残疾类别数目和残疾类别分散的均匀性)的影响。结果:从分析中得出了两个关键的见解。首先,可以通过增加服装制造单元劳动力中残疾工人的多样性来提高生产率。具体来说,生产力在团队中中等水平的残疾类别中是最好的。其次,残障类别离散程度越均匀,团队生产力越高。管理启示:本文的分析阐明了将残疾人融入组织的潜在益处及其对生产力的启示。具体而言,该研究发现证据表明,在一个残疾类别分散程度较高的团队中,拥有中等水平的残疾类别,比拥有一个专注于特定残疾的团队更能提高生产力。本文讨论了研究结果的意义和局限性,以及其对雇佣残疾人的社会企业背景的潜在见解。


Problem definition: This study examines the impact of disability diversity on the productivity of apparel manufacturing teams in the context of a work integration social enterprise. Two measures of disability diversity are examined: the number of disability categories employed in a production line and the evenness of disability category dispersion among workers employed in an apparel production line. Academic/practical relevance: The problem has both academic and practical relevance. From an academic standpoint, the current literature does not study the implications of employing individuals with disabilities and their impact on productivity with microdata. The issue also has practical relevance because it ties into recent managerial interest to employ individuals with disabilities in organizations. According to statistics, only 35% of workers with disabilities have some form of significant full-time employment. Methodology: The study uses panel regression analyses to test the impact of disability diversity (number of disability categories and evenness of disability category dispersion) of workers in a production line using detailed multiyear data on the productivity of apparel manufacturing cells. Results: Two key insights emerged from the analyses. First, productivity can be enhanced by increasing the diversity of workers with disabilities in the workforce within a garment-manufacturing cell. Specifically, productivity is best at moderate levels of disability categories in a team. Second, team productivity is higher at greater levels of evenness of disability category dispersion. Managerial implications: The analysis in this paper sheds light on the potential benefits of integrating individuals with disabilities into organizations and its implications on productivity. Specifically, the study finds evidence that having moderate levels of disability categories on a team with higher levels of evenness in disability category dispersion is associated with better productivity rather than having a concentrated team focused on a specific disability. The implications of the results and limitations for the study as well as its potential insights into the context of social enterprises that employ individuals with disabilities are discussed.







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