McDonald's has bold plans to evolve the customer experience for the digital era, and the Global Digital team is at the center of this aggressive change. Our team is leading the worldwide effort to develop and orchestrate digital initiatives across every facet of our interactions with customers. This includes new brand engagement, e-commerce, service delivery, and digital content capabilities. With the fast emerging digital environment, this team is focused on innovation across the customer journey in and outside our restaurants, identifying the most meaningful opportunities for our customers, and developing capabilities to bring them to life. We do this in partnership and teamwork with our IT organization and markets around the world.
McDonald's is aggressively looking to grow its digital, web and consumer focused capability by adding top tier talent across the company and within the Global Digital team. The team will work in an entrepreneurial and strategic way to push forward ideas, innovation, execution and culture -- all on behalf of customers. Our current needs include seasoned digital and Internet talent in functions including product management, product marketing, digital marketing, community management, business development, user experience design, and program management.
McDonald's is deeply committed to our customer focus, and sits at an exciting juncture where we are ready to drive our brand to new heights using digital experience and engagement as essential ingredients.
Position Purpose:
McDonald's seeks a Digital Experience & Program Senior Director who is responsible for defining ideal McDonald’s digital consumer experience and driving implementation of digital products roadmap. Closely working with technology, Operations team and Marketing business team to ensure we have the capacity to meet customer and business demand.
Principal Accountabilities:
Minimum /Proffered Requirements:
