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唧唧堂:JOM管理学报2020年11月论文摘要10篇

唧唧堂  · 公众号  ·  · 2020-12-26 13:11

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解析作者 | 唧唧堂管理学研究小组: Morgan_Dory
审校 | 唧唧堂管理学研究小组: 明月奴
推送编辑 | 悠悠



1. 从战略领袖到社会领袖:关于高管和董事会不断扩大的社会角色


关于战略领导力和治理的研究长期以来一直以以下假设为依据:战略领导者的影响力和权限主要受组织边界的限制。然而,最近发生的事件和社会运动使人们对这种战略领导能力的有限观点提出了质疑。在这篇社论评论中,我们探讨了战略领导者(从他们自己和利益相关者的角度来看)正在成为在组织内部和外部推进社会变革的社会领导者的新兴趋势。我们研究了对这些领导人的责任进行更广泛了解的研究意义,这一责任反映了不断发展的社会期望。


Scholarship on strategic leadership and governance has long operated under the assumption that strategic leaders’ influence and purview are predominantly constrained by organizational boundaries. Recent events and social movements have called this limited view of strategic leadership into question, however. In this editorial commentary, we explore the emerging trend of strategic leaders becoming—in both their own and stakeholders’ perceptions—societal leaders advancing social change inside and outside their organizations. We examine the research implications of taking a broader view of these leaders’ responsibility, one that reflects evolving social expectations.


参考文献:Krause, R., & Miller, T. L. (2020). From Strategic Leaders to Societal Leaders: On the Expanding Social Role of Executives and Boards. Journal of Management, 46(8), 1315-1321.



2. 行为策略与COVID-19破坏


战略管理研究可以做什么来帮助理解COVID-19的破坏,以及破坏对战略领域的影响是什么?我认为,在策略研究的各个环节中,行为策略的独特之处在于提供了一种基于心理学的解释视角,可以为极端条件下的决策提供深刻的见解。但是,这种破坏也指出了当前行为策略思维的弱点,特别是在决策过程中模型相对于判断的作用,策略制定的深层社会(政治,制度)性质以及行为对待的基本不确定性。


What can strategic management research do to help to make sense of the COVID-19 disruption, and what are the implications of the disruption for the strategy field? I argue that among the streams in strategy research, behavioral strategy is uniquely situated in terms of providing a psychologically based interpretive lens that could lend great insight into decision making in extreme conditions. However, the disruption also points to weakness in current behavioral strategy thinking, notably with respect to the role of models vis-à-vis judgment in strategic decision making, the deeply social (political, institutional) nature of strategy making, and the treatment of fundamental uncertainty.


参考文献:Foss, N. J. (2020). Behavioral strategy and the COVID-19 disruption. Journal of Management, 46(8), 1322-1329.


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3. 企业家精神、供应链管理和战略管理的交叉研究:新冠肺炎凸显的机遇


自2000年代初以来,企业家精神和战略管理交叉领域的研究蓬勃发展,战略管理和供应链管理交叉领域的工作也是如此。相比之下,企业家精神与供应链管理的交汇几乎没有。这提供了巨大的机会将这三个领域结合在一起的工作相对较少。我们首先通过描述一系列关键的供应链概念(全渠道,最后一英里交付,供应链敏捷性,供应链弹性和服务恢复)如何丰富企业家精神研究来为利用这些机会奠定基础。然后,我们解释了如何将关键的企业家精神概念的范围(机会,企业家取向,最佳个性,贿赂和对失败的恐惧)扩展到供应链环境中。这两个举措也使战略管理概念发挥作用。在完成上述研究后,我们以企业如何通过跨越企业家精神,供应链管理和战略管理的举动来应对COVID-19大流行为例来说明。


Since the early 2000s, research at the intersection of entrepreneurship and strategic management has flourished, as has work at the intersection of strategic management and supply chain management. In contrast, little inquiry has occurred at the intersection of entrepreneurship and supply chain management. This presents a tremendous opportunity, as does the relative lack of work bringing together all three fields. We seek to set the stage for exploiting these opportunities by first describing how incorporating a series of key supply chain concepts—omni-channel, last-mile delivery, supply chain agility, supply chain resiliency, and service recovery—could enrich entrepreneurship research. We then explain how the boundaries of key entrepreneurship concepts—opportunity, entrepreneurial orientation, optimal distinctiveness, bricolage, and fear of failure—could be extended to the supply chain context. Both of these moves bring strategic management concepts into play, as well. In accomplishing our tasks, we draw on examples from how firms attempted to navigate the COVID-19 pandemic via moves spanning entrepreneurship, supply chain management, and strategic management.


参考文献:Ketchen Jr, D. J., & Craighead, C. W. (2020). Research at the Intersection of Entrepreneurship, Supply Chain Management, and Strategic Management: Opportunities Highlighted by COVID-19. Journal of Management, 46(8), 1330-1341.



4. 合并,出售还是清算?社会情感财富,家庭控制和企业退出的选择


我们认为,考虑主导所有者的情感动机对于理解企业退出至关重要。借助行为代理理论,我们认为与非家族控制的公司相比,家族控制的公司退出并倾向于承受更大的财务困境的可能性要小一些,从而避免了该公司所体现的家族的社会情感财富(SEW)的损失。但是,当面对不同的退出选择,并且当绩效表明退出是不可避免的时候,家族企业更有可能通过合并退出,尽管财务上不太令人满意,我们认为这可以节省一些SEW。相比之下,非家族企业更有可能通过出售或解散退出,与合并相比,更容易提供更高财务收益的期权。因此,家族企业和非家族企业在退出期权上显示出不同顺序。我们在纵向匹配的私有企业样本中找到了对这些论点的支持。


We take the perspective that considering the affective motives of dominant owners is essential to understanding business exit. Drawing on a refinement of behavioral agency theory, we argue that family-controlled firms are less likely than non-family-controlled firms to exit and tend to endure increased financial distress to avoid losses to the family’s socioemotional wealth (SEW) embodied in the firm. Yet, when confronted with different exit options and when performance heuristics suggest that exit is unavoidable, family firms are more likely to exit via merger, which we argue saves some SEW, although it is less satisfactory financially. In contrast, nonfamily firms are more likely to exit via sale or dissolution, options that are more prone to offer higher financial returns than mergers. Family and nonfamily firms thus show different orders of exit options. We find support for these arguments in a longitudinal matched sample of privately held firms.


参考文献:Chirico, F., Gómez-Mejia, L. R., Hellerstedt, K., Withers, M., & Nordqvist, M. (2020). To merge, sell, or liquidate? Socioemotional wealth, family control, and the choice of business exit. Journal of Management, 46(8), 1342-1379.



5. 失业不存在:失业状况,立法和面试要求


这项研究通过在存在或不存在失业状况反歧视的情况下检查面试请求率,调查求职者的失业状态(即,受雇,短期失业或长期失业)是否以及何时影响接收面试请求的可能性立法。我们对洛杉矶和纽约市发布的1237个在线职位发送了3,335个虚构简历,我们收到的总体面试请求率为10.37%。洛杉矶的长期失业者比短期失业者接受面试的可能性要小,但在纽约市却没有。该州制定了关于失业状况的反歧视立法。这些发现还辅以自我报告调查数据,这些数据来自纽约市和洛杉矶的200名招聘人员对失业的看法。本文讨论了有关失业,求职和选拔的实践和理论意义。


This research investigates whether and when a job applicant’s unemployment status (i.e., employed, short-term unemployed, or long-term unemployed) affects the probability of receiving an interview request by examining interview request rates in the presence of versus absence of unemployment status antidiscrimination legislation. In response to 3,335 fictitious resumes sent to 1,237 online job postings in Los Angeles and New York City, we received an overall interview request rate of 10.37. Long-term unemployed applicants were less likely to receive an interview request than short-term unemployed applicants in Los Angeles but not in New York City, which has unemployment status antidiscrimination legislation. These findings are supplemented with self-report survey data about perceptions of the unemployed from 200 hiring personnel in New York City and Los Angeles. Practical and theoretical implications are discussed for the unemployment, job search, and selection literatures.


参考文献:Trzebiatowski, T. M., Wanberg, C. R., & Dossinger, K. (2020). Unemployed needn’t apply: Unemployment status, legislation, and interview requests. Journal of Management, 46(8), 1380-1407.


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6. 早上重新安排白天的工作和工作投入:日间调解


在实际开始工作之前“重新上班”(即重新建立与工作的精神联系)对于白天的工作投入很重要。本研究基于动机行动理论,研究了预期的任务重点,积极影响和工作资源(工作控制和社会支持),作为调解,将早上的重新安排转化为白天的工作投入。我们收集了151名员工(共620天)的每日调查数据,并使用多层次路径模型分析了这些数据。我们发现,每天上班的早上重新安排通过目标激活预测了预期的任务重点,积极影响,社会支持和工作控制,而预期的任务重点,积极的影响,社会支持和工作控制预测了白天的工作投入。这项研究指出了重新上班对员工在整个工作日的经历和行为的重要作用,并特别强调了生活领域之间这种最初的心理界限跨越对员工敬业度的好处。


Reattachment to work (i.e., rebuilding a mental connection to work) before actually starting work is important for work engagement during the day. Building on motivated action theory, this study examines anticipated task focus, positive affect, and job resources (job control and social support) as mediators that translate reattachment in the morning into work engagement during the day. We collected daily-survey data from 151 employees (total of 620 days) and analyzed these data with a multilevel path model. We found that day-level reattachment to work in the morning predicted anticipated task focus, positive affect, social support, and job control through goal activation and that anticipated task focus, positive affect, social support, and job control predicted work engagement during the day. This study points to the important role of reattachment to work in employee experiences and behaviors throughout the workday and specifically highlights the benefits of such initial mental boundary crossing between life domains for employee engagement at work.


参考文献:Sonnentag, S., Eck, K., Fritz, C., & Kühnel, J. (2020). Morning reattachment to work and work engagement during the day: A look at day-level mediators. Journal of Management, 46(8), 1408-1435.



7. 规则复杂性对组织违规和补救的影响:来自餐厅健康检查的证据


组织可能会违反法律规则。因此,这种不合规的前因及其补救仍然是研究探究的课题。但是,先前的研究隐含着同等对待所有规则的假设。相反,我们认为规则并非都相同,规则之间的差异可能与规则体系范围内整个组织范围内违规和补救的可能性的变化系统地联系在一起。我们考虑了规则复杂性的两个基本但截然不同的来源:组件(即组成规则的部分)和连接(即与同一系统中其他规则的功能链接)的作用。我们分析了2007年至2010年在加利福尼亚州圣莫尼卡的289家餐馆进行的1,011项健康检查中81,266项规则观察所得的数据。根据假设,任一规则复杂性源的增加与违规概率较高相关。但是,出乎意料的是,规则复杂性的两个来源对补救产生了不同的影响,因此,连接数量的增加与重复违规的更高概率相关,而组件数量的增加却没有。我们建议通过将两者都视为规则级现象,可以增强对不合规和补救的理解,并讨论了一系列对理论和实践的启示。


Organizational noncompliance with legal rules can be consequential. The antecedents of such noncompliance as well as the remediation of it thus remain enduring subjects of research inquiry. However, prior studies have implicitly treated all rules alike. In contrast, we argue that rules are not all the same and that differences between rules might be systematically linked to variations in the likelihoods of noncompliance and remediation across the range of organizations under the purview of a rule system. We consider the role of two fundamental but distinct sources of rule complexity: components (i.e., sections that compose a rule) and connections (i.e., functional links to other rules in the same system). We analyzed data from 81,266 rule-level observations from 1,011 health inspections of 289 restaurants in Santa Monica, California, conducted from 2007 to 2010. As hypothesized, increases in either source of rule complexity were associated with higher probabilities of noncompliance. Unexpectedly, however, the two sources of rule complexity had divergent effects on remediation such that increases in the number of connections were associated with higher probabilities of repeated noncompliance, whereas increases in the number of components were not. Taken together, we suggest that our understanding of noncompliance and remediation can be enhanced by viewing them both as rule-level phenomena. A range of implications for theory and practice are discussed.


参考文献:Lehman, D. W., Cooil, B., & Ramanujam, R. (2020). The effects of rule complexity on organizational noncompliance and remediation: Evidence from restaurant health inspections. Journal of Management, 46(8), 1436-1468.



8. 协作、中断和转换时间:医院工作人员图表的工作流模型和实证研究


问题定义:协作在服务中很重要,但可能会导致中断。专业人士可以酌情决定何时抢占单个任务以转而使用协作任务。学术/实践上的相关性:在恢复抢占式任务时,自由任务切换会引入转换时间,因此会增加总处理时间。方法:我们分析和量化协作如何通过中断和任意转换来影响总处理时间。我们介绍了一种流行的工作流模型,该模型捕获了中断和任意转换动态(每次切换和它抢先的工作情节),这些情况在协作和多任务处理至关重要的环境中表现出来。仿真研究提供了证明,可以正确地确定和估计转换时间而不会产生偏差。然后,我们在医院医学医师的现场研究中使用该模型:“医院专家”。住院医生的工作流程包括拜访患者,咨询其他护理人员以指导患者的诊断和治疗以及在患者的病历表中进行记录。实证分析使用的数据集是从直接观察医院活动和寻呼记录数据收集而来的。结果:我们估计,在记录过程中,一名住院医生每天每位患者需要花费5分钟的总转换时间。对管理的影响:该估计值占每个病人总处理时间的20%:每天要照顾14名病人,我们的模型估计,一位住院医生每天花费超过一小时的时间进行转换。这提供了任务切换可能导致更长工作时间的证据。


Problem definition: Collaboration is important in services but may lead to interruptions. Professionals exercise discretion on when to preempt individual tasks to switch to collaborative tasks. Academic/practical relevance: Discretionary task switching can introduce changeover times when resuming the preempted task and, thus, can increase total processing time. Methodology: We analyze and quantify how collaboration, through interruptions and discretionary changeovers, affects total processing time. We introduce an episodal workflow model that captures the interruption and discretionary changeover dynamics—each switch and the episode of work it preempts—present in settings in which collaboration and multitasking is paramount. A simulation study provides evidence that changeover times are properly identified and estimated without bias. We then deploy the model in a field study of hospital medicine physicians: “hospitalists.” The hospitalist workflow includes visiting patients, consulting with other caregivers to guide patient diagnosis and treatment, and documenting in the patient’s medical chart. The empirical analysis uses a data set assembled from direct observation of hospitalist activity and pager-log data. Results: We estimate that a hospitalist incurs a total changeover time during documentation of five minutes per patient per day. Managerial implications: This estimate represents a significant 20% of the total processing time per patient: caring for 14 patients per day, our model estimates that a hospitalist spends more than one hour each day on changeovers. This provides evidence that task switching can causally lead to longer documentation time.


参考文献:Weller, I., Süß, J., Evanschitzky, H., & von Wangenheim, F. (2020). Transformational leadership, high-performance work system consensus, and customer satisfaction. Journal of Management, 46(8), 1469-1497.


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9. 变革型领导,高性能工作系统共识和客户满意度


我们使用人力资源(HR)系统强度理论来论证,变革型领导让员工对单位的高性能工作系统(HPWS)达成共识,共识有助于调整员工的态度,态度有利于战略执行和单位水平。基于4年的员工-客户面板数据集的实证测试(涉及255个商店)支持了我们的预测。转型领导力与HPWS共识正相关。共识与单位级别的工作满意度分散度负相关,而反过来又与单位级别的客户满意度正相关。我们的研究为战略性人力资源和人力资源系统实力文献做出了重要贡献,强调了领导力和员工共识在战略执行中的作用。


We use human resources (HR) system strength theory to argue that transformational leadership leads to employee consensus on a unit’s high-performance work system (HPWS), that consensus helps align employee attitudes, and that a compression in attitudes facilitates strategy execution and unit-level outcomes. Empirical tests based on a 4-year linked employee–customer panel data set, involving 255 do-it-yourself stores, support our predictions. Transformational leadership is positively related to HPWS consensus. Consensus is negatively associated with unit-level job satisfaction dispersion, which in turn relates positively to unit-level customer satisfaction. Our study makes important contributions to the strategic HR and HR system strength literatures, highlighting the roles of leadership and employee consensus in strategy execution.


参考文献:Weller, I., Süß, J., Evanschitzky, H., & von Wangenheim, F. (2020). Transformational leadership, high-performance work system consensus, and customer satisfaction. Journal of Management, 46(8), 1469-1497.









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