《每日原则》: 将人才招聘系统化和科学化。

瑞达利欧RayDalio · 公众号 · · 2019-08-28 12:00

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选人程序应系统化构建且基于事实证据。你要有招募人的机器，目标要陈述清晰，从而能够将结果与目标进行比对，而产出结果的机器（即设计和人员）也能够不断进化提升。

通常来说，机构招聘员工时，先半随机地指定人以半随机的标准来审核简历，然后把求职者找过来，让半随机指定的人向这些求职者进行半随机提问，然后就以他们的共同喜好来决定向哪些人发出录用通知。你应该确保上述过程的每一步都做得更有系统性和目的性。例如，应仔细思考准备问哪些问题，再基于应聘人给出的不同答案，按照你想区分他们的方式把他们加以区分。你还要保存好那些答案，以便对照观察他们的后续行为和表现。当然，我不是说要消除招聘过程中人的因素或艺术的一面——个人价值观和团队精神至关重要，而且难以完全用数据来衡量，有时一个眨眼和面部表情就说明了问题。然而，尽管在这些问题上人们的主观阐释很重要，你仍可利用数据和科学的方法以便做到更加客观，例如，你可以搜集数据来跟踪评估那些主观阐释是否准确。

The process for choosing people should be systematically built out and evidence-based. You need to have a people-hiring machine in which the goals are clearly stated so that the outcomes can be compared with them and the machine (the design and the people) producing the outcomes can evolve to improve.

Organizations typically hire people by having job candidates’ resumes reviewed by semi-random people based on semi-random criteria, which leads them to invite in candidates to have semi-random groups of people ask the candidates semi-random questions and then make their choices of whom to oﬀer jobs based on the consensus of how they liked them. You need to make sure that each one of those steps is done more systematically and purposefully. For example, you should think through what questions are asked and how the diﬀerent answers candidates give diﬀerentiate them in the ways that you are seeking to diﬀerentiate them. You should also save all of those answers so you can learn about how indicative they might be of subsequent behaviors and performance. I do not mean that the human dimension or art of the hiring process should be eliminated—the personal values and esprit de corps part of a relationship are critically important and can’t be fully measured by data. Sometimes the twinkle in the eye and the facial expressions are telling. However, even for those areas where people’s subjective interpretations are important, you can still use data and a scientiﬁc approach to be more objective—for example, you can capture data to assess the track records of those making the interpretations.

《每日原则》: 将人才招聘系统化和科学化。

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