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Intermediate（中级课程): Someone used my credit card!

A: Hi, I just received a text alert about a purchase on my credit card . I didn't buy anything. Someone used my card!
B: Hello, Ms. Zhu, I'm Jillian. I'm here to assist you. But I need to ask you a few security questions first.
A: Ok. But please be quick. I'm really worried!
B: I understand. Please tell me your billing address .
A: It's unit 601, No. 2000,  West Yan'an Road, Shanghai, China.
B: Thank you. Now please enter your phone banking password after the beep.
B: Thank you. Ms. Zhu. I've verified your information. The transaction record shows that the latest charge was made about 10 minutes ago.
A: It wasn't me. Someone must have stolen my card information. I mean I have my card with me, but...
B: Ok. I will deactivate your card right now to prevent any further charges.
A: Yes, please.
B: It's done. Your card is invalid now.
A: Are you sure no one can use it?
B: Yes, that's right. We will issue you a new card within the next 10 business days.
A: Ok. But what about the transaction just now? I didn't make it. Will I be charged?
B: No you will not be liable for any unauthorized charges .