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未充分告知个人信息使用目的，Meta被罚350万欧元

个人信息与数据保护实务评论 · 公众号 · · 2024-06-06 17:36

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导读

2024年6月5日，意大利竞争与市场管理局（AGCM）对Meta实施不公平商业行为处以350万欧元（约合人民币2758万元）罚款。AGCM认定，Meta在用户个人数据使用，以及Instagram和Facebook账户管理方面缺乏透明度。具体而言：

针对注册Instagram账户的用户，Meta并未及时告知用户，其个人数据将被用于商业目的；
Meta没有正确地管理用户的Facebook和Instagram账户。当用户账户被暂停时，Meta没有说明其如何（利用自动化审查或人工审查）决定暂停账户，也没有向用户说明与账户暂停相关的争议解决途径；
Meta为消费者就账户暂停提出异议的期限只有30天。

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Italy's competition authority on Wednesday fined global tech giant Meta 3.5 million euros ($3.8 million) for a lack of transparency in its use of data and management of Instagram and Facebook accounts.

The AGCM watchdog said the fine was for "unfair commercial practices".

"Meta failed... to immediately inform users registered to Instagram via the web of the use of their personal data for commercial purposes," it said in a statement.

It also said Meta "did not accurately manage" the suspension of users' Facebook and Instagram accounts.

"In particular, Meta did not indicate how it decided to suspend Facebook accounts, whether as a result of an automated or 'human' review," the watchdog said.

And Meta "did not provide Facebook and Instagram users with information on the possibility of contesting the suspension", including using an out-of-court dispute resolution body or a judge, it said.

In addition, it said, Meta set a short deadline of just 30 days for consumers to challenge the suspension.

The Italian watchdog said that since it had started investigating, Meta had changed its practices.