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唧唧堂:ASQ管理科学季刊2020年12月刊论文摘要

唧唧堂  · 公众号  ·  · 2021-01-17 23:59

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解析作者 | 唧唧堂管理学研究小组: 牧然
审校 | 唧唧堂管理学研究小组: 明月奴
推送编辑 | 悠悠



1、市场网络中的纽带消解:替代绩效反馈理论


摘要:管理者需要定期评估交易合作伙伴,以决定是否继续或解除交易关系,但由于因果关系不明确,这样做可能极富挑战性,即很难将组织绩效归因于任何特定的潜在因素。管理者评估其合作伙伴的一种方法是观察依赖同一个合作伙伴的竞争对手的绩效轨迹。本文提出了替代绩效反馈理论并在一级方程式赛车的情境下对其进行了检验。研究发现,在发动机供应商的其他客户经历了与其历史记录相比的糟糕表现后,制造一级方程式赛车的公司更有可能终止与该发动机供应商的交易关系。与公司注意力基础观相一致,当公司自身绩效低于它的期望水平时,这种行为便会发生。本文加深了我们对于管理者在评估交易伙伴时是如何利用替代学习补充他们直接经验的理解;通过展示网络邻居的经验是如何影响双元关系内的纽带决策,扩展了我们对于网络动态性的思考;并通过展示外部信息如何整合到管理者对自己公司业绩低下的反应中,对问题搜寻的认知基础也有所贡献。


Abstract: Managers need to periodically evaluate any exchange partner to decide whether to continue or dissolve the exchange tie, but doing so can be challenging because of causal ambiguity: it can be difficult to attribute organizational performance to any specific underlying factor. One way managers may evaluate their exchange partners is by observing the performance trajectories of competitors who rely on the same exchange partners. We propose a theory of vicarious performance feedback and test it in the context of Formula One motor racing. We find that a firm building a Formula One racing car is more likely to end an exchange relationship with an engine supplier after that supplier's other customers experience an episode of poor performance relative to their historic track record. In line with an attention-based view of the firm, this behavior occurs when the firm's own performance is below its aspiration level. This work extends our understanding of how managers use vicarious learning to supplement their direct experience when evaluating their exchange partners, expands our thinking about network dynamics by showing how network neighbors' experiences can influence tie decisions made within a dyad, and contributes to the cognitive foundations of problemistic search by showing how external information is integrated into managers' responses to their own firm's underperformance.


参考文献:

Clough, D. R., & Piezunka, H. 2020. Tie Dissolution in Market Networks: A Theory of Vicarious Performance Feedback. Administrative Science Quarterly, 65(4): 972-1017. DOI: 10.1177/0001839219899606



2、居住生态系统:组织间和通过组织推动的社会变革


摘要:两个研究流派检验了社会运动在组织“内部和周围”的运作方式。本文探究这些流派之间的经验空间,讨论了多组织环境中的激进主义是如何促进社会变革的。通过探讨20世纪90年代中期在明尼苏达州明尼阿波利斯-圣保罗的24个组织中,与倡导家庭伴侣福利有关的活动,作者提出了居住生态系统的概念,以探索员工激进分子推动变革的相关过程。这些激进分子面临着各种各样的结构性机会和制约,本文确定了在旷日持久的争论中维持其努力的五种机制:从受挫的激进主义中学习,借鉴彼此或多或少激进的方法,帮助彼此避免停滞的陷阱,培育团结和生态系统能力,合作拓展社会运动领域。因此,本文揭示了多组织环境中的激进主义是如何激发挑战者的居住生态系统,从而推动“组织之间和通过组织”的变革努力。这些努力,即使是探索性的或不完全的,也会产生一个生态系统的能力来维持、提供资源,甚至重塑更大的社会变革。


Abstract: Two research streams examine how social movements operate both "in and around" organizations. We probe the empirical spaces between these streams, asking how activism situated in multi-organizational contexts contributes to transformative social change. By exploring activities in the mid-1990s related to advocacy for domestic partner benefits at 24 organizations in Minneapolis-St. Paul, Minnesota, we develop the concept of inhabited ecosystems to explore the relational processes by which employee activists advance change. These activists faced a variety of structural opportunities and restraints, and we identify five mechanisms that sustained their efforts during protracted contestation: learning even from thwarted activism, borrowing from one another's more or less radical approaches, helping one another avoid the traps of stagnation, fostering solidarity and ecosystem capabilities, and collaboratively expanding the social movement domain. We thus reveal how activism situated in multi-organizational contexts animates an inhabited ecosystem of challengers that propels change efforts "between and through" organizations. These efforts, even when exploratory or incomplete, generate an ecosystem's capacity to sustain, resource, and even reshape the larger transformative social change effort.


参考文献:

DeJordy, R., Scully, M., Ventresca, M. J., & Creed, W. E. D. 2020. Inhabited Ecosystems: Propelling Transformative Social Change Between and Through Organizations. Administrative Science Quarterly, 65(4): 931-971. DOI: 10.1177/0001839219899613


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3、从面对面时间到弹性时间:物理空间在员工时间灵活性中的作用


摘要:尽管弹性工作政策在提高员工时间灵活性,即员工控制工作任务何时何地完成的程度方面具有巨大潜力,但组织学者发现,员工很少使用这些政策,因为他们害怕受到职业惩罚。本研究将注意力转移到一个被忽视但却至关重要的因素即物理空间,揭示了这种灵活性悖论。通过在一家大型专业销售机构重新设计办公室时,为期14个月的田野调查,作者发现为了降低成本而对物理空间的重新配置,结果却出乎意料地破坏了人们习以为常的问候习惯、注意习惯和评价信念。社会实践的变化,使得员工对他们物理存在的可靠性和承诺的特质推断不那么在意,并且体验到了更大的时间灵活性。这些发现有助于构建一个弹性工作政策与时间灵活性关系受物理空间调节的模型。通过确定物理空间是时间灵活性的一个新的决定因素,本研究揭示了灵活性悖论的结构基础,并且更有助于我们理解物理空间是如何构造组织中的社会生活。


Abstract: Despite the great potential for flexible work policies to increase worker temporal flexibility-the extent to which workers control when and where their work tasks are completed-organizational scholars have found that employees rarely use them for fear of career penalties. This study sheds light on this flexibility paradox by drawing attention to the overlooked yet crucial role of physical space. Using 14 months of field research during an office redesign at a large professional sales organization, I find that a reconfiguration of physical space intended to reduce costs had the unintended consequence of disrupting taken-for-granted greeting practices, noticing practices, and evaluative beliefs. Changes to social practices led employees to feel less concern about trait inferences of dependability and commitment arising from their physical presence and to experience greater temporal flexibility. The findings contribute to a model in which the relationship between flexible work policies and temporal flexibility is moderated by the physical space. By identifying the physical space as a novel determinant of temporal flexibility, the study reveals the structural underpinnings of the flexibility paradox and more generally contributes to our understanding of how physical spaces structure social life in organizations.


参考文献:

Gonsalves, L. 2020. From Face Time to Flex Time: The Role of Physical Space in Worker Temporal Flexibility. Administrative Science Quarterly, 65(4): 1058-1091. DOI: 10.1177/0001839220907891



4、国家机构自由裁量权与受管制市场中的企业


摘要:进入规制市场的壁垒通常被概念化为静态特征,如果新进入者想成功进入市场,就必须消除或克服这些特征。但是,由于不同的激励和动机,监管市场的政府机构往往包括多个层次,且彼此之间存在着紧张关系。本文认为,即使在正式政策没有变化的情况下,民选官员和官僚机构间的委托代理关系张力可能会使进入的监管壁垒更具可塑性。为检验这一命题,作者将行政国家置于中心位置,考察监管自由裁量权即监管机构解释和执行由民选官员制定的公共政策的灵活性,是如何影响新企业的市场进入。利用1978至2014年间美国水电设施监管审批数据,本文发现,增加国家机构的自由裁量权,通过让监管机构官员根据公共服务的专业动机来解释和实施政策,并减少在职者的政治影响力,从而提高新企业相对于现有企业的产出。


Abstract: Barriers to entry in regulated markets are frequently conceptualized as static features that must be removed or overcome if new entrants are to successfully enter a market. But government institutions regulating markets often comprise multiple levels that exist in tension with one another due to differing incentives and motivations. We argue that the principal-agent tension between elected officials and agency bureaucrats may render regulatory barriers to entry more malleable, even in the absence of formal policy changes. To test this proposition, we bring the administrative state center stage and examine how regulatory discretion-regulatory agencies' flexibility to interpret and implement public policies created by elected officials-can influence the market entry of new ventures. Using data on regulatory approval of hydroelectric facilities in the United States from 1978 to 2014, we find that increased state agency discretion improves outcomes for new ventures relative to incumbent firms by freeing regulatory agency officials to interpret and implement policies according to a professional motivation of public service and reducing incumbents' political influence.


参考文献:

Grandy, J. B., & Hiatt, S. R. 2020. State Agency Discretion and Entrepreneurship in Regulated Markets. Administrative Science Quarterly, 65(4): 1092-1131. DOI: 10.1177/0001839220911022


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5、双重网络:合作者如何在寻求创新的过程中建立网络


摘要:组织通常在专业创造者角色和通用业务角色间进行劳动分工以协调创新。本文试图确定在不同角色间进行分工的个人,多大程度上可以从划分他们的人际网络中获益。作者认为,合作的个体受益于与同一群体的联系,但这些群体中的个体是不同的,是一种我们称之为双重网络的方法,而不是纯粹的分而治之的方法。为了验证这一观点,作者研究了一个大型跨国公司的双重职业阶梯设置,其中研发经理和技术人员在寻求创新的过程中合作。研究发现,参与双重网络的合作者比那些连接到不同群体的合作者更具有创新绩效优势。这种优势源于有机会对合作伙伴所收到的投入进行双重解读,也源于双重影响,帮助他们为其提出的创新获得动力,更有效地阐述和捍卫他们的想法。在说明这些效果的过程中,本研究加深了对合作者如何组织他们的网络活动以达到最佳创新产出的理解。


Abstract: Organizations typically employ a division of labor between specialist creator roles and generalist business roles in a bid to orchestrate innovation. We seek to determine the extent to which individuals dividing the work across roles can also benefit from dividing their network. We argue that collaborating individuals benefit from connecting to the same groups but different individuals within those groups-an approach we label dual networking-rather than from a pure divide-and-conquer approach. To test this argument, we study a dual career-ladder setting in a large multinational in which R&D managers and technologists partner up in their quest for innovation. We find that collaborators who engage in dual networking attain an innovation performance advantage over those who connect to distinct groups. This advantage stems from the opportunity to engage in the dual interpretation of input the partners receive, as well as from dual influencing that helps them to gain momentum for their proposed innovations, and it leads to more effective elaboration and championing of their ideas. In demonstrating these effects, we advance understanding of how collaborators organize their networking activities to best achieve innovative outcomes.


参考文献:

Ter Wal, A. L. J., Criscuolo, P., McEvily, B., & Salter, A. J. 2020. Dual Networking: How Collaborators Network in Their Quest for Innovation. Administrative Science Quarterly, 65(4): 887-930. DOI: 10.1177/0001839219893691



6、工作范围还是工作种类:作为组织不公平根源的任务结构


摘要:如何解释同事之间的工资不平等?组织对不公平影响的理论强调正式层级的作用。但重组、企业扁平化和个性化薪酬设置对这些结构主义理论的相关性提出了挑战。本文提出了一种关于薪酬差异的新的组织理论,重点研究了任务结构和岗位间的横向劳动分工。当组织将工作专业化时,便减少了一些工人执行任务的多样性。这样,他们把专属的工作范围留给了其他同事,这些人获得了执行一项不同任务相关的学习能力和自由裁量权。因此,劳动分工削弱了部分工人的工资溢价,而另一些工人则通过工作范围获得优势。作者使用美国工会相关联的雇主-雇员面板数据来检验这一理论,其中包括一种很少收集到的数据:关于工作任务的年度报告。结果表明,减少任务种类会降低工人的收入,而增加工作范围则会提高其收入。当组织减少一些员工的任务种类时,他们也会增加其他员工的工作范围。在不假设固定的工作等级和报酬率的情况下,组织任务分配的相互依赖性会导致同事之间薪酬溢价的不公平。


Abstract: What explains pay inequality among coworkers? Theories of organizational influence on inequality emphasize the effects of formal hierarchy. But restructuring, firm flattening, and individualized pay setting have challenged the relevance of these structuralist theories. I propose a new organizational theory of differences in pay, focused on task structure and the horizontal division of labor across jobs. When organizations specialize jobs, they reduce the variety of tasks performed by some workers. In doing so they leave exclusive job turf to other coworkers, who capture the learning and discretion associated with performing a distinct task. The division of labor thus erodes pay premiums for some workers while advantaging others through job turf. I test this theory with linked employer-employee panel data from U.S. labor unions, which include a type of data that is rarely collected: annual reporting on work tasks. Results show that reducing task variety lowers workers' earnings, while increasing job turf raises earnings. When organizations reduce task variety for some workers, they increase job turf for others. Without assuming fixed job hierarchies and pay rates, interdependencies in organizational task allocation yield unequal pay premiums among coworkers.







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