每日原则：不断把结果和你的目标进行对照。

你必须不断在努力达成目标的同时，对机器（人和设计）进行评估， 因为 所有产出都会反映出机器运转情况 。只要发现机器的问题，你要进行诊断，了解是设计不对，还是员工未能恪尽职守。

样本量很重要。任何问题既可能是某种一次性缺陷，也可能体现了反复出现的问题的根源。如果你看过足够多的问题，你就能轻松判断究竟属于二者中的哪种情况。

You must always be simultaneously trying to accomplish the goal and evaluating the machine (the people and the design), as all outcomes are reflections of how the machine is running. Whenever you identify a problem with your machine, you need to diagnose whether it is the result of a flaw in its design or in the way your people are handling their responsibilities.

Sample size is important. Any problem can be a one-off imperfection or a symptom of root causes that will show up as problems repeatedly. If you look at enough problems, which one it is will become clear.

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