Mr Patrick Tay Teck Guan asked the Minister for Manpower (a) since 2021, how many cases of (i) non-issuance or (ii) delay in issuance of itemised payslips have been reported to the Ministry; and (b) how long does it take on average for employers to issue accurate itemised payslips after such reports to the Ministry.
Dr Tan See Leng: From 2021 to 2023, the Ministry of Manpower (MOM) received an average of 670 complaints per year against employers regarding non-issuance or late issuance of itemised pay slips. MOM will engage and guide these employers to start issuing itemised pay slips within one month. If employers fail to do so and complaints surface again, MOM will issue caution letters to the employers and can further impose an administrative penalty of up to $400 fine for each repeated infringement.