I've made 4 calls to Verizon Wireless since yesterday and every single one has been answered by somebody in India and in each case the persons accent has been so heavy, I was like “can I talk to someone who speaks English?” After 5 or 6 of these, I finally get transferred to the American call center.
It can definitely be frustrating when you’re trying to resolve a small issue and the conversation takes much longer than expected, especially when there are communication barriers like strong accents, that sucks.
It can definitely be frustrating when you’re trying to resolve a small issue and the conversation takes much longer than expected, especially when there are communication barriers like strong accents, that sucks.
