表达:
Apparently the coronavirus issue will not be resolved in short period, we are afraid that the schedule of your order may be changed due to the delay of production. We'll keep you updated.
很显然,这次疫情短时间内不会得到解决。我们恐怕你订单的排期会因为生产的推迟而改变。会进一步告知进展。
如果已经确定延误:
We regret to inform you that the delivery will be delayed due to the novel coronavirus. We'll keep tracking the status and try our best to expedite. Sorry for the inconveniences caused and thanks for your patience.
我们很遗憾通知你货期因疫情会延迟。我们在跟进中,会及时告知进展,同时也在竭尽所能加快进度。对此造成的不便表示歉意,谢谢你的耐心。
也有急性子的客户不太理解我们,可以补充:
The delayed shipment is not just from us, but from the sub vendors, logistics, and all other related support systems.
表示延误,是整个市场都如此。