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唧唧堂:AMJ美国管理学会学报2020年8月论文摘要12篇

唧唧堂  · 公众号  ·  · 2021-01-07 23:43

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解析作者 | 唧唧堂管理学研究小组: 小白菜
审校 | 唧唧堂管理学研究小组: 明月奴
推送编辑 | 悠悠



1、在面具背后发起变化:组织如何通过激发基层行动主义来挑战守卫机构


我们研究了组织在无法或不愿公开抗议的情况下,如何挑战由强大的精英强制保护的守卫机构。为此,我们对印度尼西亚打击童婚的举措进行了深入的定性研究。我们探讨了国际儿童权利组织如何与地方非政府组织和维权人士一起通过两种不同的策略破坏童婚制度:改变自我的技巧,使得表现出基层社会运动实际上是高度有组织的,以及利用这种改变通过高风险的活动来支持公众异议的孵化。我们通过建立理论上的解释为文献做出贡献,该理论说明了组织如何在不能公开抗议的情况下挑战守卫机构的,这是一个受到有限关注但却重要的组织问题。我们还挑战了活动家的组织动员(通常被称为“草皮”)与据说在基层出现的近乎是有机动员之间的理论区别。


We examine how organizations can challenge institutions that are coercively protected by powerful elites—guarded institutions—when they are unable or unwilling to advocate publicly against them. To do so, we draw on an in-depth qualitative study of efforts to combat child marriage in Indonesia. We explore how an international children’s rights organization worked alongside local nongovernmental organizations and activists to disrupt the institution of child marriage through two discrete strategies: the crafting of an alter ego that takes the appearance of a social movement that has emanated from the grassroots but is actually highly organized, and the use of this alter ego to support the incubation of public dissent by means of a high-stakes event. We contribute to the literature by developing a theorized account of how organizations can challenge guarded institutions when they cannot speak out—an important organizational problem that has received limited attention. We also challenge the theoretical distinction that has been drawn between the organizational mobilization of activists, often referred to as astroturfing, and seemingly organic mobilization that is said to emerge at the grassroots level.


参考文献:Claus, L. (2019). “Making Change from Behind a Mask: How Organizations Challenge Guarded Institutions by Sparking Grassroots Activism.” Academy of Management Journal 63(4): 965–996.



2、超越金字塔:替代性的正式层次结构和团队绩效


区分正式的层级是组织过程的基石。尽管有文献记载金字塔结构存在局限性,但先前的研究主要集中在金字塔形的正式层次结构上。我们采用一种多方法(multi-method)方式考虑替代层级形式的实用性。首先,我们确定团队可能采用的六个“纯类型”(“pure type”)正式层次结构。接下来,我们提出了三个命题,解释了层级对团队成员的认知和行为的影响。我们使用这些命题对基于代理的计算模型进行参数化,在该模型中,正式的层级差异会通过某种影响团队成员观点的力量失衡以及影响成员对团队的社会认同来影响团队绩效。模型结果揭示了六个层次结构的效果如何取决于影响团队成员采纳观点的准确性(例如任务多样性)的任务特征,并使我们能够形成扩展的、在正式层次区分与团队绩效之间的团队层次上的理论联系。对五家中型医院的68种临床护理工作进行的现场研究支持了关键的理论预测。特别是,我们发现,当任务种类多时,负偏斜(倒金字塔形)形式的层次结构相对于正偏斜(金字塔状)层次结构可以提高团队绩效,但当任务种类少时,则不会提高团队绩效。


Formal hierarchical differentiation is a cornerstone of the organizing process. Prior research has focused primarily on pyramid-shaped formal hierarchies, despite documented limitations of the pyramid structure. We adopt a multi-method approach to consider the utility of alternative hierarchical shapes. First, we identify six“pure type”formal hierarchies that teams might employ. Next, we develop three propositions explaining the effects of hierarchy on team members’cognition and behavior. We use the propositions to parameterize an agent-based computational model in which formal hierarchical differentiation influences team performance by creating power imbalances that affect team members’perspective-taking motivation, and by influencing members’social identification with the team. The modeling results reveal how the effects of the six hierarchies are contingent upon task characteristics that influence team members’ perspective-taking accuracy (e.g., task variety), and enable us to craft an expanded, team-level theory of the association between formal hierarchical differentiation and team performance. A field study of 68 clinical nursing shifts in five mid-sized hospitals supports a key theoretical prediction. Specifically, we find that a negatively skewed (inverse pyramid–shaped) formal hierarchy enhances team performance relatively to a positively skewed (pyramid-shaped) hierarchy when task variety is high, but not when task variety is low.


参考文献:Wellman, N. (2019). “Beyond the Pyramid: Alternative Formal Hierarchical Structures and Team Performance.” Academy of Management Journal 63(4): 997–1027.



3、离开或留下:社会运动抵制后的董事会更替


尽管先前的研究表明公司的市场表现会影响其董事会的忠诚度,但对于公司的社会责任如何影响董事的任职意愿知之甚少。在本研究中,我们通过发掘抵制挑战企业社会责任的社会运动如何影响董事会流动,阐明了这个问题。我们发现抵制会导致目标公司的营业额显著增加,而抵制表明公司的社会价值观与他们的个人价值观发生冲突后,董事很可能会离开公司。具体来说,我们发现董事会成员与激进挑战者之间的意识形态匹配预示着退出:自由主义者更有可能在自由主义者挑战后离开,而保守派则更有可能在保守主义者挑战后离开。此外,我们证明了营业额与政治心理学中正确假设的刚性是一致的:与自由派相比,保守派比自由派更容易在他们的公司面临来自反对派的挑战时坚守。我们的研究提供了有力的证据,表明公司的社会绩效对公司董事很重要,并提供了存在争议时的危机影响公司内部人动机的见解。


While prior work has shown that a firm’s market performance affects the loyalty of its board, little is known about how corporate social responsibility affects directors’ willingness to serve. In this project, we shed light on this question by exploring how social movement boycotts that challenge a firm’s social responsibility affect board turnover. We find that boycotts provoke a significant increase in turnover at targeted firms, and that directors are especially likely to leave after boycotts that signal that the firm’s social values conflict with their personal values. Specifically, we find that an ideological match between a board member and the activist challengers predicts exit: liberals are more likely to leave after liberal challenges and conservatives are more likely to leave after conservative challenges. Moreover, we show that turnover is consistent with the rigidity of the right hypothesis in political psychology: conservatives, as compared to liberals, are more prone to entrenchment when their firms face challenges from the opposition. Our study offers strong evidence that corporate social performance matters to corporate directors, and provides insights into the manner in which contentious crises affect the motivation of corporate insiders.


参考文献:McDonnell, M. H. and Cobb, J. A. (2019) “Take a Stand or Keep Your Seat: Board Turnover after Social Movement Boycotts.”Academy of Management Journal 63(4): 1028–1053.


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4、为艺术创造空间:委内瑞拉艺术世界中破坏性和防御性机构工作的空间视角


空间的物理和物质方面(例如地理距离或边界)会产生社会和象征性后果,这些后果会造成人们对机构以及被机构影响的结果。但是,社会参与者可以对空间的概念,感知和生活方式提出质疑,从而使空间成为破坏和捍卫制度的关键杠杆。然而,我们对这种制度斗争的空间方面缺乏了解。在探索如何在机构工作中利用空间时,我们的研究着眼于空间的社会政治性质,建立并扩展了亨利·列斐伏尔的理论。我们对委内瑞拉艺术界过去20年间破坏性和防御性机构工作的空间维度的物质,社会和符号方面进行了深入的纵向分析。在1990年代末玻利瓦尔革命开始之后,新任政府改变了国家文化格局的组织,导致了长期的体制破坏和防御。分析这段时间内与委内瑞拉艺术世界有关的数据,我们证明了参与者利用空间的物质,社会和象征性维度来挑战和维持其关键价值和实践,并且这三个维度是交织在一起的。


The physical and material aspects of space, such as geographical distance or boundaries, have social and symbolic consequences that impact how people influence and are influenced by institutions. Social actors can, however, contest how space is conceived, perceived, and lived, thus making space a crucial lever in the disruption and defense of institutions. However, we lack understanding of the spatial aspects of such institutional struggles. In exploring how space is leveraged in institutional work, our study foregrounds the sociopolitical nature of space, building on and expanding the theorization of Henri Lefebvre. We draw on an in-depth longitudinal analysis of the material, social, and symbolic aspects of the spatial dimensions of disruptive and defensive institutional work over the past 20 years in Venezuela’s art world. Following the start of the Bolivarian Revolution in the late 1990s, the incoming government transformed the organization of the national cultural landscape, resulting in a prolonged period of institutional disruption and defense. Analyzing data relating to Venezuela’s art world during this time, we demonstrate that actors use the material, social, and symbolic dimensions of space to challenge and maintain their key values and practices—and that these three dimensions are intertwined.


参考文献:Rodner, V. et al. (2019). “Making Space for Art: A Spatial Perspective of Disruptive and Defensive Institutional Work in Venezuela’s Art World.”Academy of Management Journal 63(4): 1028–1053.



5、信号强度,媒体关注度和资源流动:来自新私募股权公司的证据


过去的研究表明,新公司可以通过向潜在资源提供者传达其无法观察到的质量来促进资源流动。但是,我们对公司传达多个具有不同优势的信号(即与不可观察的公司质量或多或少相关的信号)的情况了解较少。基于社会认知的观点,我们建议潜在的资源提供者对具有不同优势的信号做出不同的响应,并且信号(尤其是微弱的信号)的有效性将取决于新公司受到媒体的关注。根据经验,我们进行了纵向分析,研究了新的私募股权公司筹集后续资金的能力。与我们的理论一致,我们发现未实现的绩效(相对较弱的信号)会对筹款产生积极影响。但是,我们找不到数据证据表明它的效果比已实现的性能(相对强的信号)要弱。此外,媒体关注加强了未实现绩效与筹款之间的关系,但媒体关注对已实现绩效与筹款之间的关系影响较小。综上所述,我们的研究发现强化了我们对新公司如何利用不同优势的信号来调动资源的理解,以及对作为重要信息中介的媒体如何差异化地影响其有效性的理解。


Past research has shown that new firms can facilitate resource mobilization by signaling their unobservable quality to prospective resource providers. However, we know less about situations in which firms convey multiple signals of different strengths—that is, signals that are more- or less-correlated with unobservable firm quality. Building on a sociocognitive perspective, we propose that prospective resource providers respond differently to signals of different strengths and that the effectiveness of signals, especially weak signals, will be contingent on the media attention new firms receive. Empirically, we conduct a longitudinal analysis examining the ability of new private equity firms to raise a follow-on fund. Consistent with our theory, we find that unrealized performance, a relatively weak signal, positively influences fundraising. However, we fail to find statistical evidence that its effect is weaker than that of realized performance, a relatively strong signal. Further, media attention strengthens the relationship between unrealized performance and fundraising, but media attention exerts less impact on the relationship between realized performance and fundraising. Taken together, our findings deepen our understanding of how new firms can mobilize resources with signals of different strengths and of how the media—as a key information intermediary—differently impacts their effectiveness.


参考文献:Vanacker, T. et al. (2019). “Signal Strength, Media Attention, and Resource Mobilization: Evidence from New Private Equity Firms.” Academy of Management Journal 63(4): 1082–1105.



6、失败者的影响:低期望值会提高绩效


现有的理论和研究表明了面临高期望的好处和遭遇低期望的危险。本文研究了弱者期望的绩效影响,即个体认为其他人认为他们不太可能成功。将自我增强理论和研究与心理反应相结合,我预测,弱者的期望有可能通过在别人的信誉受到质疑时,证明别人是错误的愿望来提高绩效。研究1和2为失败者期望与绩效之间的正向关系提供了支持。研究3通过证明他人错误的愿望,支持了弱势群体期望对绩效的积极影响。研究4表明,这些影响取决于观察者的可信度:当观察者的期望被认为更可信时,低估者的期望会损害绩效(与魔像效应和自我实现的预言一致),但是当观察者的期望被认为较低时,可靠的失败者期望会提高绩效(证明失败者的影响)。我的理论和结果对以下假设提出了挑战,即认为别人的低期望总是有害的,并提供了有意义的见解,说明弱者期望为何以及何时会增加而不是抑制。


Existing theory and research has documented the benefits of facing high expectations and the perils of encountering low expectations. This paper examines the performance effects of underdog expectations, defined as individuals’perceptions that others view them as unlikely to succeed. Integrating theory and research on self-enhancement with psychological reactance, I predict that underdog expectations have the potential to boost performance through the desire to prove others wrong when others’credibility is in question. Studies 1 and 2 provide support for the positive relationship between underdog expectations and performance. Study 3 reveals support for the positive effect of underdog expectations on performance through the desire to prove others wrong. Study 4 demonstrates that these effects depend on the perceived credibility of observers: when observers’ expectations are seen as more credible, underdog expectations undermine performance (consistent with the Golem effect and self-fulfilling prophecy), but when observers’ expectations are viewed as less credible, underdog expectations boost performance (demonstrating the underdog effect). My theory and results challenge the assumption that perceiving low expectations from others is always detrimental, and offer meaningful insights into why and when underdog expectations increase versus inhibit performance.


参考文献:Nurmohamed, S. (2019). “The Underdog Effect: When Low Expectations Increase Performance.”Academy of Management Journal 63(4): 1106–1133.


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7、“你是谁?”:组织中权威的展现视角


随着工作和组织现实变得越来越“后官僚制”,一个人权威的常态化和稳定的基础(他们的职位,专业知识或下属的默认)正在受到侵蚀。这种演变要求我们修正对权威的理解,并更深入地考虑在多变和零散的情况下如何实现权威。我们以咨询任务的六个月的民族志为基础,显示出权威是一种实用的,与人相关的,处处可见的表现。它存在于激活和钝化之间的紧张关系中,通过这种关系,权威可以被利用或被淡化以塑造局势并引导集体行动。我们的研究还表明,权威的执行不仅涉及人员,而且涉及范围更广的参与者,包括人工制品和抽象实体。与当前有关组织绩效的研究一致,我们的发现有助于有关权力的关系计划及其社会材料层面的启示。因此,我们提供了一种基于行动的权威理解,更适合于后官僚组织的研究。


As work and organizational realities become increasingly “post-bureaucratic,” the conventional and stable bases of a person’s authority—their position, their expertise, or the acquiescence of a subordinate—are eroding. This evolution calls us to revise our understanding of authority, and to consider more deeply how it is achieved in contexts that are both fluid and fragmented. Building on a six-month autoethnography of a consulting assignment, we show that authority is a practical, relational, and situated performance. It exists in a tension between two mirroring processes—activation and passivation—through which relations are either leveraged or downplayed to shape the situation and steer collective action. Our study also reveals that the performance of authority involves not just people, but also a broader range of actants, including artifacts and abstract entities. In line with current research on performativity in organizations, our findings contribute to the relational program on authority and the revelation of its sociomaterial dimension. Thus, we provide an action-based understanding of authority that is better suited for the study of post-bureaucratic organizing.


参考文献:Bourgoin, A. (2019).“And Who Are You? A Performative Perspective on Authority in Organizations.” Academy of Management Journal 63(4): 1134–1165.



8、感知即现实:CEO的观察性格如何影响企业对公司风险和股东回报的市场感知。


我们开发理论来解释CEO的可观察性格特征如何影响市场对公司风险和股东回报的看法。通过使用一种语言工具衡量近3,000位CEO的人格特质,我们发现,CEO的尽职调查,神经质和外向性水平对公司所感知的公司风险具有重要影响,如股票波动。我们还发现,这些特征改变了股票风险与收益之间的关系。尽管金融经济学理论通常认为风险和收益正相关,但平均来看,我们发现这种关系对特定公司而言可能是正面的也可能是负面的,这取决于观察到的CEO个性。我们的理论和发现通过显示CEO的人格特质不仅影响公司的市场感知,而且影响这些感知如何转化为价值创造,从而扩展了高层研究。


We develop theory to explain how CEOs’ observable personality traits influence market perceptions of firm risk and shareholder returns. Using a linguistic tool to measure nearly 3,000 CEOs’ personality traits, we find that CEOs’observed levels of conscientiousness, neuroticism, and extraversion have important consequences for the perceived riskiness of the firm, as reflected in stock volatility. We also find that these traits alter the relationship between stock risk and returns. Whereas financial economic theory generally posits a positive relationship between risk and returns, on average, we find that this relationship may be either positive or negative for a specific firm depending upon the observed personality of its CEO. Our theory and findings extend upper echelons research by showing that CEOs’ personality traits not only affect market perceptions of the firm but also how those perceptions translate into value creation.


参考文献:Harrison, J. S. (2019). “Perception Is Reality: How CEOs’ Observed Personality Influences Market Perceptions of Firm Risk and Shareholder Returns.” Academy of Management Journal 63(4): 1166–1195.



9、身份轨迹:解释组织身份的连续性和变化的长期模式


在这项研究中,我们追踪了四个非营利组织的组织身份连续性和变化的长期模式。我们的发现揭示了两条轨迹,用不同的方式来解释-每个组织成立时身份声明的目的结构以及随后进行的身份工作的不同模式。我们的观察结果表明,并非组织成员用来做出和理解“我们是谁”的所有属性对成员的决策同样重要。与用于定义实现这些目的的手段的声明相比,用于定义组织目的的声明更可能塑造身份变化和连续性的长期模式,因为它们会影响成员的相对推动,以使其符合分类期望以及他们追求增长机会的自由度。


In this study, we track long-term patterns of continuity and change in the organizational identities of four nonprofits. Our findings reveal two trajectories, explained by the different means–ends structure of identity claims at each organization’s founding and the different pattern of identity work that they subsequently carry out. Our observations suggest that not all the attributes members use to make and give sense of “who we are” as an organization are equally consequential for members’decisions. Claims used to define organizational ends are more likely to shape long-term patterns of identity change and continuity than are claims used to define the means used to pursue these ends, because they affect members’ relative compulsion to conform to categorical expectations as well as the latitude of their pursuit of opportunities for growth.


参考文献:Cloutier, C. and Ravasi, D. (2019). “Identity Trajectories: Explaining Long-Term Patterns of Continuity and Change in Organizational Identities.” Academy of Management Journal 63(4): 1196–1235.


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10、什么时候变坏才好?不良行为的多种声誉对严重组织错误媒体报道的反作用


我们早就知道组织声誉是重要的。然而,在强调良好行为声誉的影响时,先前的工作在很大程度上忽略了不良行为声誉在某种程度上是存在区别的。此外,我们知道组织声誉是多维的。尽管从概念上讲,仅在不同类型的声誉产生不同影响时才令人考究,但对这种差异的并行测试很少。作为回应,我们研究了多种声誉给媒体对一家公司造成的严重错误的报道带来的影响。由于新闻需要更新,我们预计媒体将更可能报道那些补充公司一般角色声誉的错误,但可能会忽略由于公司特定能力声誉而重复的错误。我们通过1985年至2016年美国113次重大漏油事故对这一理论进行了检验。结果证实了理论上的对比效果。与直觉相反,我们还发现媒体报道覆盖率更高的重复犯罪发生的可能性更低。我们得出的结论是,媒体对漏油的不良报道,对公司有好处。


We have long known that organizational reputation is consequential. While highlighting the effects of a reputation for good behavior, however, prior work has largely overlooked the possibility that a reputation for bad behavior is qualitatively distinct. In addition, we know that organizational reputation is multidimensional. Although this is conceptually intriguing only if different types of reputation produce different effects, concurrent tests of such differences are rare. In response, we study the effects of multiple reputations for bad behavior on the media coverage of a serious error by a firm. Due to the need for the news to be new, we predict the media is more likely to cover errors that supplement a firm’s general character reputation, but will likely ignore errors that are redundant given a firm’s specific capability reputation. We test this theory in the context of 113 major oil spills in the United States, from 1985 to 2016. Results confirm the theorized contrasting effects. Counterintuitively, we also find the media is even less likely to cover repeat offenders that cause larger spills. We conclude that, at least for media coverage of oil spills, being bad can have its benefits for firms.


参考文献:Chandler, D. et al. (2019). “When is it Good to be Bad? Contrasting Effects of Multiple Reputations for Bad Behavior on Media Coverage of Serious Organizational Errors.” Academy of Management Journal 63(4): 1236–1265.



11、物质工件在管理学习-绩效悖论中的作用:以Kaizen为例


本文旨在揭示物质人工制品在管理学习-绩效悖论中的作用。它定性分析了两个转型项目的数据,以对一家中国公司的两个制造工厂实施持续改进。在这两个项目中,物质因素都引发了社交互动,通过这种互动,一线员工受到激励,专注于绩效和学习。但是,在其中一个项目中,扮演多个角色的重要人工制品之间的相互作用,导致管理人员和一线员工之间对组织目标产生了竞争,这导致了前线员工仅专注于绩效状态的回归。相比之下,在另一个项目中,工件之间的相互作用导致这些行为者群体之间对组织目标的理解相关联,从而导致前线员工不断接受学习绩效悖论。本文通过展示扮演多个角色(例如触发,支持,断开和连接)的物质人工制品之间的相互作用,如何使矛盾显著,并为参与者对其做出反应创建组织环境,为现有文献做出了贡献。







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