CRU招贤纳士 - 行政主管 | 北京

CRUGROUP · 公众号 · · 2021-04-30 15:27

正文

The Opportunity

Would you like a new opportunity based in Beijing?

We are CRU - We offer unrivalled business intelligence on the global metals, mining, and fertilizer industries – We provide this through market analysis, price assessments, consultancy and events

Our Beijing office are looking to recruit a professional, friendly and customer focussed Office Services Executive to join their team. This position is part of the team responsible for upholding the right professional image to our customers, visitors, and all employees - As well as providing a working environment that is safe, comfortable, and efficient.

Reporting into the Country Manager, the Office Services Executive will be responsible for supporting a group of approximately 25 locally based Consultants and Analysts with all office support services in our Beijing office. You will be the first point of contact for most clients and visitors, and therefore responsible for upholding the professional image and culture of the business, and providing exceptional customer service. The role also includes liaising with the Office and Facilities team in our London office, and our other global offices.

Responsibilities will include:

External/Internal Client and Visitor support

Welcome visitors on their arrival to the Office
Ensure a professional and efficient client experience
Answer, screen and direct telephone calls
Answer general enquires, and refer to Customer Services team or other support where necessary
Ensure visitors book is completed

Facilities and Office duties

Providing support and guidance on office services to Beijing office employees
Deal with local requests raised through local office system – Including organising engineers and IT support
Organise on-boarding assistance for new starters - (IT, HR issues)
Organise off-boarding assistance for leavers - (IT, HR issues)
Liaison with agency for local HR support
Liaison with local building management/landlord on the office responsibilities
Management of the third-party suppliers that provide cleaning services
Ensure meeting rooms are prepared and ready for guests
Manage incoming and outgoing post and deliveries, including subscriptions to journals
Arrange taxis, couriers and deliveries
Maintain stock levels of stationery and kitchen supplies
Liaison with outside printing providers for - Reports, brochures, and business cards
Support local government requests with information when required
Support role for legal documentary requirements, and maintain legal documents for the office
Business travel assistance, including support for overseas employees with Visa requirements and letters of invitation
Organisation of local benefits for employees - Team dinners and team building outings
Support Finance team with office payments, manage petty cash and purchase equipment when required
Liaise with London office over general office policies
Maintain online office pages relevant to the China office on Intranet system

Other

Provide ad hoc support for the business as required – Special projects, outside events and translation services
Working Pattern – Due to the nature of the role, we would expect the Office Services Executive to be available in the Office during core working hours
Flexibility - The company occasionally holds seminars/events outside of core working hours, some flexibility is required from the Office Services Executive to meet the requirements of these functions

About you – What experience are we looking for?