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系统又出事了?

创蓝论坛  · 公众号  · 电商  · 2018-01-05 12:05

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话说这2天,大家都在看某宝的年度账单,总结年度关键词。



我特么哪来的那么多钱?



一边是马云爸爸的生意越做越大,一边是姐夫的系统频出问题!



设置促销系统出毛病



该卖家称:自己设置的新订单的促销前后不一样,明明设置了买2减8%的促销,却发现整个订单都打了8%的折扣。


后来问了客服,客服回复说:设置没有问题,促销系统有时候不同稳定,应该是系统问题。



好坑啊~美国站的后台系统老是做小白鼠测试一些新功能什么的,问题也比其他站点多。

额~

没办法,只能当小白鼠做实验了。



疑似公众人物权限被暂停


近期有小伙伴反应,自己欧洲站英国站点账号的销售权限疑似检测到公众人物而暂停了,其他四个站点也被冻结了账号,这大家应该第一次听说吧!



还好亚马逊做事靠谱,给卖家回了一封邮件,要求提供资料进行认证:


附上邮件 ☟




(向上滑动查看内容)


Hello,

We recently contacted you to ask if {人名} is or was a politically exposed person. Because you have not provided this information, we are currently unable to complete our review. As a result, you cannot sell on Amazon’s European marketplaces. If you have any open orders, please ship them.

To help us complete our review, we need {人名} to reply and confirm if they are or have been a politically exposed person. This includes association or relation with someone who is or was a politically exposed person, such as a spouse, child, or business partner.

Please format the reply as a full sentence, as shown in the example below:

“I, [NAME OF THE RELEVANT INDIVIDUAL], confirm that I am not, nor have I ever been, a politically exposed person or have been associated/related with someone who is or was.

[Full Name]”

For your reference, a politically exposed person is a person entrusted with prominent public/political functions, such as:

Heads of state, government and cabinet ministers;

Influential functionaries in nationalized industries and government administration;
•  Senior judges;
•  Senior party functionaries;
•  Senior and/or influential officials, functionaries and military leaders and people with similar functions in international or supranational organizations;
•  Members of ruling royal families;
•  Senior and/or influential representatives of religious organizations.

If you have any questions, you can contact us at any time (https://sellercentral-europe.ama ... ct-amazon-form.html).

The Amazon Payments Team


卖家表示,经过提交认证资料,第二天收到邮件说销售权限已恢复。



小编认为,遇到此种奇葩事请,还需要卖家静下心来,按照亚马逊的要求提供资料,解决问题指时可待!



亚马逊后台疑似又抽风


昨天不少卖家反应,自己添加商品后台不显示,并且上传辅图要么不成功,要么成功了显示不了。


经过询问客服,客服表示这是系统问题,只能耐心等待。


姐夫,我只想好好卖货,能不能消停消停啊,新的一年刚刚开始,你就开始吓我了。我表示好绝望啊!




说在后头:最近系统问题又开始频现,如果你遇到了一些页面显示问题,先不要着急。听听客服怎么说,很大程度上都可能是系统问题啊,等等就好。







请到「今天看啥」查看全文