近日，据外媒报道，安永的求职者可以与AI面试官“eVe”进行预面试。
安永正在利用技术来改进其招聘流程——其中一项措施是让求职者在正式面试之前先与AI面试官“热身”。
安永推出一款AI面试官名为eVe，
候选人可以在正式面试前向其提问，并可以帮助候选人为正式面试做准备。
安永
还允许一些候选人在元宇宙中参观他们的办公室。
负责招聘和元宇宙体验的安永高层告诉《商业内幕》，
AI面试官旨在提供一种更好的、可能更轻松的招聘流程。
一旦候选人被选中进入面试阶段，就会收到通往AI面试官eVe的链接。据安永早期职业发展负责人Francesca Jones称，eVe可以回答关于公司的问题，并帮助候选人为正式面试做准备。
在视频聊天过程中，人工智能化身会像真人一样出现在屏幕上，可以直接与之交谈，并在几分钟内模仿真实的对话，给出口头回答。它也可以像其他聊天机器人一样进行文本交流。
eVe可以引导候选人了解
安永
的招聘流程，并帮助他们准备案例研究。它还可以回答后续问题，并详细说明公司提供的健康保险和退休计划等福利的具体运作方式。eVe可以在招聘流程的任何阶段使用，因此候选人在权衡是否接受工作邀约时可以随时查看它。
安永
在10月初开始向求职者
提供eVe服务
，因此安永仍在等待全面了解其使用情况。然而，eVe
在数百名实习生的参与下进行了长达数月的内部用户测试，这让我们得以一窥早期职业人士是如何使用该工具的。
“我惊讶于候选人提出的问题类型以及他们实际花在
这个问题上
的时间，”安永元宇宙实验室全球负责人Domhnaill Hernon告诉《商业内幕》。
他猜测年轻人可能会花两到三分钟使用eVe，然后继续下一步流程，但实际上他们经常花15到20分钟与eVe进行对话，提问和跟进。
一位与eVe交谈了25分钟的实习生详细评估了EY的薪酬福利，特别是比较了该公司的退休金计划与401K计划。
还有一些人问了很多职场新人在面试前想知道但又不敢问的问题，比如该穿什么。
尽管eVe是由OpenAI GPT-4大型语言模型驱动的，但其知识库完全来自安永，因此AI化身的所有回答都基于该公司的具体信息，而不是从互联网上提取的通用答案。
原报道如下：
EY has an AI avatar named eVe that lets job candidates do a pre-interview in the metaverse
Job candidates at EY can do pre-interviews with eVe, and AI-powered avatar.EY
EY has an AI-powered avatar named eVe that candidates can use for a pre-interview.
The AI avatar allows candidates to ask questions and can help them prep for a real-person interview.
EY also lets some candidates take virtual tours of their offices in the metaverse.
EY, a Big Four accounting and consulting firm, is turning to technology to improve its recruiting process — in part by allowing job candidates to warm up with an AI interviewer before getting face-to-face with a real person.
Company leaders who work on recruiting and metaverse experiences told Business Insider the AI interviewer was aimed at providing a better — and potentially less stressful — hiring process.
A link to the AI-powered avatar, called eVe, is sent out to candidates as soon as they are selected to advance to the interview stage. eVe can answer questions about the company and help candidates prepare for their interview with a real person, according to Francesca Jones, an early careers leader at EY.
The AI avatar, which appears on the screen as a real person would during a video chat, can be spoken to directly and offers verbal answers back within moments, mimicking an actual conversation. It can also be used with text like other chatbots.
eVe can walk candidates through what the EY hiring process is like and help with case study preparation. It can also answer follow-up questions and give detailed responses about how benefits like healthcare and retirement plans work at the company. eVe can be used at any point in the process, so candidates can revisit it when weighing whether or not to accept a job offer.
EY started offering eVe to job candidates in early October, so they are still waiting to get a fuller picture of how it is being used. However, eVe went through months of internal user testing with hundreds of interns, which gave a glimpse into how early-career professionals in particular would use the tool.
"I was amazed by the types of questions they asked and how much time they actually spent with it," Domhnaill Hernon, global lead of EY's Metaverse Lab, told Business Insider. He suspected the younger generation might spend two to three minutes with eVe and then move on, but they were regularly spending 15 to 20 minutes engaging with it conversationally, asking questions and follow-ups.
One intern who spent 25 minutes talking to eVe went into extreme detail evaluating EY's compensation benefits, particularly comparing the company's pension plan to its 401K offering. Others asked the sort of questions that many early-career professionals want to know ahead of interviews but might be afraid to ask, like what to wear.
Though it is powered by an OpenAI GPT-4 large language model, eVe's knowledge base comes entirely from EY content, so the AI avatar is basing all of its responses on information that is specific to the company, rather than generic answers pulled from the internet.
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