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唧唧堂:JOB 组织行为期刊2021年3月刊论文摘要7篇

唧唧堂  · 公众号  ·  · 2021-04-12 21:03

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解析作者 | 唧唧堂管理学写作小组: ATP
审校 | 唧唧堂管理学写作小组: Eric.J, 明月奴
编辑 | 悠悠



1. 揭露并缩小创造性绩效的性别差异:一个多层次模型


在创造性、社会角色理论和角色一致性理论的互动视角的基础上,我们构建了一个整合的多层次模型,以研究创造性自我效能的性别差异,同时探究团队心理安全的情境因素如何塑造员工的创造性自我效能以及如何通过这种激励机制影响员工的创造性绩效。通过使用在三个时间段内收集的某大型食品制造商335名员工的样本数据,本研究理论化并证明了创造性自我效能在解释创造性绩效的性别差异中的关键作用。我们的研究结果表明,在组织情境中,女性的创造性自我效能感可能低于男性。然而,团队心理安全能通过跨水平的调节中介作用恢复男女之间的平等。这是指心理安全对女性创造性自我效能的影响比男性更强,从而提高了女性的创造性绩效。这些研究结果为创造性绩效的性别差异研究和人力资源提供了启示,指出了弥补组织中男女创造性自我效能差异的方法。


Building upon and extending the interactionist perspective of creativity, social role theory, and role congruity theory, we develop an integrated multilevel model to examine gender differences in creative self-efficacy and determine how the contextual factor of team psychological safety shapes employees' creative self-efficacy and, through this motivational mechanism, influences their creative performance. Using data from a sample of 335 employees from a large food manufacturer collected over three time periods, we theorize and demonstrate the pivotal role of creative self-efficacy in explaining gender differences in creative performance. Our findings indicate that women may have lower creative self-efficacy than men in organizational contexts. However, team psychological safety restores parity between men and women through a cross-level moderated mediation, such that psychological safety has a stronger effect on women's creative self-efficacy than that of men, resulting in increased creative performance for women. These findings offer interesting implications for research on gender differences in creative performance and for human resources by pinpointing methods of bridging the existent differences in the creative self-efficacy of men and women in organizations.


参考文献:Hora, S., Lemoine, G. J., Xu, N., & Shalley, C. E. (2021). Unlocking and closing the gender gap in creative performance: A multilevel model. Journal of Organizational Behavior, 42(3), 297–312. https://doi.org/https://doi.org/10.1002/job.2500



2. 快乐的情感文化如何培养团队复原力?社会认知的角度


工作任务的复杂性使得许多组织围绕团队开展工作,因而团队必须出发展应对和适应各种不利情况的能力。然而,我们对促进和抑制团队复原力发展的因素(即团队复原力的变化)的认识和理解还不够深入。基于扩展-建构理论(broaden-and-build theory)的建构假设,我们探讨了团队复原力变化的动态的情感、社会和认知成分。我们认为,团队快乐情感文化的变化通过社会机制和认知机制(即相互性的变化和反映性的变化)来预测团队复原力的变化。一项涉及91个团队(包括1291个个体反应)的两阶段研究结果表明,相互性的变化和反映性的变化在快乐情感文化的变化与团队弹性能力变化之间的正向关系中起中介作用。该研究从理论上划分了引起团队复原力在团队内部出现差异性的情感、社会和认知集体的潜在机制,从而推进了关于团队复原力的研究。


The complex nature of work tasks leads many organizations to organize work around teams, which must develop the capacity to cope with and adapt to a variety of adverse situations. However, our knowledge and understanding of what enables and inhibits the development of resilient teams, that is, change in teams' resilience capacity, have yet to be fully developed. Drawing on the build hypothesis of broaden-and-build theory, we explore the dynamic emotional, social, and cognitive elements that underlie change in team resilience capacity. We posit that a change in a team's emotional culture of joy predicts change in team resilience capacity through both social and cognitive mechanisms (i.e., change in mutuality and change in reflexivity). The results from a two-wave study involving 91 teams (comprising 1291 individual responses) indicate that the positive relationship between change in the emotional culture of joy and change in team resilience capacity is mediated by change in mutuality and change in reflexivity. This research advances the emerging literature on team resilience by theoretically delineating the underlying affective, social, and cognitive collective mechanisms that lead to within-team variability in team resilience capacity.


参考文献:Hartmann, S., Weiss, M., Hoegl, M., & Carmeli, A. (2021). How does an emotional culture of joy cultivate team resilience? A sociocognitive perspective. Journal of Organizational Behavior, 42(3), 313–331. https://doi.org/https://doi.org/10.1002/job.2496


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3. 团体多元化对团体绩效下滑的预防效益:一项潜在增长模型的研究


通过结合团体的开放系统观点和多样性的应急方法,我们研究了在不利的任务环境中,团体多样性(即随着时间的推移,团体成员的加入或离开,团体变得更加多样化的过程)如何影响团体的绩效变化。我们认为,在困境时期,多元化通过减少团体绩效的下降而有利于绩效。然而,团体规模的增加减弱了团体多元化的这种预防效益。以组织任期和性别为重点,我们研究了2004年至2008年德国一家大型财务咨询公司的279个销售小组(3277人)。在这一时期,国家立法的改变促使公司将其明星产品撤出市场,给销售团体带来了困境。潜在增长模型(LGMs)的结果总体上支持了我们的观点。本研究将多样性的(有条件的)有益观点从关于团体是多样化的静态理论空间扩展到关于团体变得多样化的动态理论空间。


Integrating the open systems perspective of groups and the contingency approach to diversity, we study how group diversification (i.e., a process in which a group becomes more diverse over time as members join and/or leave the group) affects group performance change in an adverse task environment. We argue that diversification benefits performance by reducing group performance decline in times of adversity. Group size increase, however, attenuates this preventative benefit of group diversification. Focusing on organizational tenure and gender, we studied 279 sales groups (3277 individuals) in a large German financial consulting company from 2004 to 2008. In this period, a national legislative change prompted the company to withdraw its star product from the market and presented adversity to the sales groups. Results from latent growth models (LGMs) overall support our arguments. This research extends the (conditional) beneficial view of diversity from a static theoretical space about group being diverse to a dynamic one about group becoming diverse.


参考文献:Li, J., Shemla, M., & Wegge, J. (2021). The preventative benefit of group diversification on group performance decline: An investigation with latent growth models. Journal of Organizational Behavior, 42(3), 332–348. https://doi.org/https://doi.org/10.1002/job.2498



4. 被所爱之人忽视:理解家庭排斥何时以及为何会抑制工作中的创造力


本文通过研究员工在家中受到家人的排挤时可能发生的情况(即所谓的家庭排挤现象),以扩展了解员工工作创造力的情境前因。基于资源保护理论(COR),我们考察了在家庭排挤与个体工作创造力之间的有调节的多重中介关系中,基于应变的家庭与工作冲突(FWC)和创造性过程参与(CPE)的中介作用,以及归属感需求的调节作用。利用收集到的英国工作的成年人的时滞数据,我们的结果表明,基于应变的家庭与工作冲突(FWC)和创造性过程参与(CPE)在家庭排斥和创造力之间的关系中起负向的链式中介作用。即使控制了基于时间和基于行为的FWC、工作场所排斥、家庭破坏、和谐激情和时间1的创造力等维度,这些结果仍然成立。此外,与归属感需求较低的个体相比,归属感需求较高的个体对家庭排挤的经历有更强烈的反应。本文还讨论了研究意义和实践意义。


This paper extends the understandings of the contextual antecedents of employee creativity at work by examining what can happen when employees are ostracized by loved ones at home, a phenomenon referred to as family ostracism. Drawing on insights from the conservation of resources (COR) theory, we examine the moderated multiple mediation relationships between family ostracism and an individual's creativity at work through strain-based family-to-work conflict (FWC) and creative process engagement (CPE), moderated by the need for affiliation. Using time-lagged data collected from working adults in the United Kingdom, our results demonstrate that the relationship between family ostracism and creativity is negatively and serially mediated by both strain-based FWC and CPE. These results hold even when controlling for the time- and behavior- based dimensions of FWC, workplace ostracism, family undermining, harmonious passion, and Time 1 creativity. Furthermore, individuals with a higher need for affiliation react more strongly to their experiences of family ostracism than those with a lower need. The implications for research and practice are also discussed.


参考文献:Babalola, M. T., Kwan, H. K., Ren, S., Agyemang-Mintah, P., Chen, H., & Li, J. (2021). Being ignored by loved ones: Understanding when and why family ostracism inhibits creativity at work. Journal of Organizational Behavior, 42(3), 349–364. https://doi.org/https://doi.org/10.1002/job.2499


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5.情绪抑制与对公民人际行为的感知:善意的伪装还是恶意的伪装?


团队成员对以人为本的人际公民行为(ICB)的感知对于有效的团队合作非常重要,而一个成员的情绪抑制可能会关键性地影响其他人各自的认识。然而,关于情绪抑制在这方面有益还是有害,现有研究尚无定论。这种模糊性不仅阻碍了我们对工作团队内ICB感知发展的理解,也不能确定成员的情绪抑制对本人和整个团队是有益的还是有害的。因此,我们研究了一个模型,该模型明确了情绪压抑-ICB感知关系的重要边界条件。我们通过两个研究证明了一种三方交互关系,即一个成员的情绪抑制与队友以人为本的ICB感知呈正向或负向的关系,这取决于二元交互环境(即关系冲突)和整体团队环境(即目标相互依赖)。本研究不仅创造了ICB感知起源的新认识,还通过解释这种情绪调节策略何时以“善意的伪装”或“恶意的伪装”出现,调和了之前有关情绪抑制作用的看似矛盾的观点。此外,我们将他人的ICB认知与团队成员从队友以及团队绩效那里获得ICB联系起来,以重申本研究发现的适当性。


Teammates' perceptions of person-focused interpersonal citizenship behavior (ICB) are important for effective teamwork, and a member's emotion suppression may critically influence others' respective perceptions. The existing research is inconclusive, however, whether emotion suppression is helpful or harmful in this regard. This ambiguity hampers our understanding of the development of ICB perceptions within work teams, and it creates uncertainty as to whether members' emotion suppression is beneficial or detrimental for themselves and the overall team. Hence, we examine a model that specifies important boundary conditions for the emotion suppression-ICB perception linkage. We illustrate a three-way interactive relation across two studies, such that a member's emotion suppression is positively or negatively associated with a teammate's person-focused ICB perceptions, depending on both the dyadic interaction context (i.e., relationship conflict) and the overall team context (i.e., goal interdependence). Beyond creating new knowledge on the origins of ICB perceptions, these results reconcile prior, seemingly contradictory perspectives on the role of emotion suppression by explicating when this emotion regulation strategy appears as either “faking in good faith” or “faking in bad faith.” Moreover, reiterating our findings' relevance, we link others' ICB perceptions with members' receipt of ICB from their teammates as well as team performance.


参考文献:Lam, C. K., Walter, F., & Lawrence, S. A. (2021). Emotion suppression and perceptions of interpersonal citizenship behavior: Faking in good faith or bad faith? Journal of Organizational Behavior, 42(3), 365–387. https://doi.org/https://doi.org/10.1002/job.2502



6. 挑战还是阻碍?目标定向和认知评估在压力源-绩效关系中的作用


压力处理受到压力情境和个人属性的影响。很多研究都集中在挑战和阻碍压力源对工作绩效的不同影响上,但很少有研究探讨压力源认知评价的个体差异,而压力源是压力处理的核心内容。因此,本研究考察了员工目标导向(即学习、绩效证明和绩效回避目标导向)对压力源-评价关系的调节作用,并探究了目标导向是否通过评价进一步调节压力源与工作绩效的间接关系。我们在个体间和个体内两个层面对假设模型进行了检验,并在两个使用了多源数据的研究中得到了趋同的结果。研究发现,目标导向是压力源-评价关系的重要边界条件。具体而言,挑战性的压力源-挑战评价关系被学习目标导向和绩效-证明目标导向强化。阻碍性的压力源-阻碍评价关系被绩效-证明目标导向和绩效-逃避目标导向强化,但被学习目标导向削弱。在此基础上,员工目标导向还通过评价调节了压力源与任务绩效/工作主动性之间的间接关系。本研究讨论了理论贡献和实践意义。


Stress transactions are influenced by the properties of the stressful situation and those of the individual. Much research has focused on the differential effects of challenge and hindrance stressors on job performance, but few studies have explored individual differences in the cognitive appraisal of stressors, which is the central component of stress transactions. Therefore, the present study examined the moderating effect of employee goal orientation (i.e., learning, performance prove, and performance avoidance goal orientation) on stressor-appraisal relationships and tested whether goal orientation further moderates the indirect relationships of stressors with job performance via appraisals. We tested the hypothesized model at both between- and within- person levels and obtained convergent results across two studies with multisourced data. Goal orientation was found to be an important boundary condition of the stressor-appraisal relationships. Specifically, the challenge stressor-challenge appraisal relationship was strengthened by learning goal orientation and performance-prove goal orientation. The hindrance stressor-hindrance appraisal relationship was strengthened by performance-prove goal orientation and performance-avoidance goal orientation, but weakened by learning goal orientation. On this basis, employee goal orientation also moderated indirect relationships between stressors and task performance/work proactivity via appraisals. Theoretical contributions and practical implications are discussed.


参考文献:Ma, J., Peng, Y., & Wu, B. (2021). Challenging or hindering? The roles of goal orientation and cognitive appraisal in stressor-performance relationships. Journal of Organizational Behavior, 42(3), 388–406. https://doi.org/https://doi.org/10.1002/job.2503


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7. 进入上升螺旋:探究管理者谈论辱虐如何以及何时会导致随后的辱虐管理


基于行为者中心的视角对辱虐管理进行的研究发现,辱虐行为会给管理者带来直接的认知和情感后果。当施暴者与他人谈论他们违反人际规范的行为以进行后续的意义建构时,也可能产生不那么直接的后果。在本研究中,我们探讨了辱虐管理谈话是否、如何以及何时会影响管理者对下属的后续辱虐管理。基于认知-动机-关系理论,我们提出,滥用监督谈话会增强主管对被辱虐下属的敌意,进而增加他们对下属的后续辱虐管理行为。我们还认为,听众(即管理者的同事)以人为本的反应能通过敌意增强辱虐管理谈话对后续虐管理行为的正向间接的影响。一项实验和一项多来源、多阶段的实地研究的结果支持了这些预测。我们讨论了这些研究发现的理论和实践意义以及未来研究的方向。







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