公司描述:美国知名半导体设备公司
产业链环节:半导体设备与零件
职能方向:技术支持
职位名称:Site Manager_ Display
薪资范围(W/Y):50W-80W
职位所在地:深圳/厦门/福州
工作职责:
1. Addresses and solves customer problems and issues as well as performs onsite maintenance and upgrades on the set of complex equipment and systems.
2. Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
3. Checks out and approves operational quality of system equipment.
4. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects.
5. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.
6. Management will supervise field operations personnel and/or site managers on day-to-day operations as well as setting the service delivery strategy with product groups and sales.
7. Designs business processes and strategies.
8. Responsible for performing the installation and warranty planning, execution and control of assigned sites or regions.
9. May be responsible for overseeing all the Field Service issues in one or more sites or all the sites in one or more regions.
任职资格及要求:
1. Over 12 years of related experience in Display/Semi industry.
2. Strong leadership skills
3. Good English communication skills.
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