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第一章
续签限制
第一条
截止至
2016年9
月30日为止，开店时间大于等于90天，商家的近90天48小时响应率、近90天的退款完结时长两个指标同时在行业排名的末尾10%，天猫国际有权决定不予续签。
第二条 截止至
2016年9
月30日为止，
开店时间大于等于180
天，且近6个月的月均销售额不足人民币1万元的商家，天猫国际有权决定不予续签。
第三条 截止至
2016年9
月30日为止，开店时间大于等于90天，
且在线销售商品数为0
的商家，天猫国际有权决定不予续签。
第四条 须在
2016年12月19日
下午18时之前完成续签申请及相关资质及证明文件的提交，并在
2016年12月26日
下午18时之前完成年费的缴纳及保证金的锁定。若未及时缴纳年费及保证金，或商家资质不符合要求，或存在其他不满足续签要求的情形的，天猫国际将在
2016年12月31日
监管店铺并终止合作。
第五条 符合续签条件的商家，将获得天猫国际邀请续签
2017《天猫国际商户服务协议》
。
第六条 为有效配合中国海关、商检部门对跨境电商进口业务的各项监管要求，保障消费者权益不受影响，所有天猫国际签约店铺通过跨境申报模式进境的宝贝和订单需通过菜鸟物流发货，商家在签署
《菜鸟国际配送服务协议》
后自主通过菜鸟官方网站订购各项服务。
第二章
续签商家资质标准
续签商家仍需根据下述要求提供相应资质及证明文件。
Chapter 1 Contract Renewal Limitations
Article 1 As of and including September 30, 2016, where a Merchant whose store has opened for more than or exactly ninety (90) days, and two of the targets, namely the 48-hour Response Rate and the Refund Completion Time for the past ninety (90) days, are both ranked in the last 10% of businesses in the same industry, Tmall Global has the right to decide not to renew its contract.
Article 2
As of and including September 30, 2016, where a Merchant’s store has opened for more than or exactly one-hundred and eighty (180) days, and the monthly average sales do not amount to RMB 10,000 for the past six (6) months
, Tmall Global has the right to decide not to renew its contract.
Article 3
As of and including September 30, 2016,
where a Merchant’s store has opened for more than or exactly ninety (90) days,
and the online sale of products is zero (0)
, Tmall Global has the right to decide not to renew its contract.
Article 4 Merchants must complete the contract renewal application and submit relevant qualifications and documents of proof before 18:00 on
December 19, 2016
, and must complete the payment of the annual fee and security deposit before 18:00 on
December 26, 2016
. Where a Merchant fails to pay the annual fee and security deposit on time, or where a Merchant’s qualifications do not fulfill the requirements, or where there are other circumstances where the requirements for renewal are not satisfied, Tmall Global will impose Store Supervision on the Merchant and terminate the cooperation on
December 31, 2016.
Article 5 Merchants fulfilling the requirements will be invited by Tmall Global to sign the
2017“Tmall Global Business Services Agreement”.
Article 6 In order to comply with customs regulations, the Commodity Inspection Bureau's cross border requirements and to protect the interest of consumers, all Tmall Global merchants using cross-border clearance channels and their products must use Cainiao service. After signing the "
Cainiao International Delivery Agreement
" merchants can visit the Cainiao official website to purchase each service.
Chapter 2 Qualification Standards for Merchant Contract Renewal
Merchants that have their contracts renewed must submit relevant qualifications and documents of proof, in accordance with the following requirements:
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第一章 续签限制
第一条 截止
2017年9
月30日，开店时间大于或等于90天，近90天自主退款完结时长排名末尾10%，且店铺DSR均值小于4.6的商家，天猫国际有权决定不予续签《天猫国际商户服务协议》。
第二条 截止
2017年9
月30日，开店时间大于或等于90天，
在线销售商品数小于10
个的商家，天猫国际有权决定不予续签。
第三条 截止
2017年9
月30日，开店时间大于或等于180天且小于730天，近180天的店铺月均销售额不足人民币5万元，且平均成交转化率排名末尾10%的商家，天猫国际有权决定不予续签。
第四条 截止
2017年9
月30日，
开店时间大于或等于730
天，近180天的店铺月均销售额不足人民币5万元，天猫国际有权决定不予续签。
第五条 符合续签条件的商家，将获得天猫国际邀请续签
2018年《天猫国际商户服务协议》。
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