Course Topic: Advanced Incident Investigation
Date: 14-15, December, 2017
Course Outline for Incident Investigation：
Day 1
1.A Failure to learn – why we need to question our approach to understanding incident causation
2.Different accident models—is there a right answer?
3.Simple answers – why are they attractive but at the same time limited in what they tell us about why things go wrong?
4.Human bias and how this has the potential to affect our understanding and learning.
5.Human factors—what lies behind errors and violations? ABC and Human Error Analysis
Day 2
1.Organisations as complex systems and how this can help us to understand incident occurrence - systems thinking
2.Looking for explanations rather than causes
3.Interview skills – avoiding the human bias pitfalls
4.Case study—a chance to apply the learning.
Benefits of Attending
Incident Investigation
● We will discuss the concept of CAUSE and its usefulness—and consider whether a focus on EXPLANATIONS makes more sense.
●
“BEHAVIOUR causes more than 90% of incidents” - we will challenge this
statement and discuss how it may hinder rather than help understanding.
●
We will provide the means for you to be more explicit with respect to
the different types of ERRORS and VIOLATIONS that might be involved in
an incident.
● You will be introduced to the idea of ERROR PROBABILITY and the factors that affect this.
● We will focus on a range of issues (HUMAN BIAS) all of which have the potential to affect our understanding.
●
We will consider the idea that some serious incidents might be better
understood as NORMAL consequences of COMPLEX organisations.
● You will be introduced to BEHAVIOURAL MAPPING as a technique to understand complexity.
● You will experience a lively and challenging workshop with opportunities to share ideas and network with
other delegates.
Registration Today! [email protected] +86-21-31608131
报名联系 [email protected] 或 021-31608131
Advanced Behavioural Based Safety Workshop Dec.11-12 Shanghai
Best Practice in Safety Leadership December 13, 2017 Shanghai
人机工程学（人体工效学）培训 12月14日~15日 上海
安全管理实践研讨会——大道至简 11/16~11/17 上海
2017-2018年EHSCity公开课计划
